periodic payment

Discus and support periodic payment in XBoX on Consoles to solve the problem; Hello Microsoft, it has been a few months since I deactivated my xbox live gold subscription, yet you are still billing me on my bank account while I... Discussion in 'XBoX on Consoles' started by FuryBikerr, Jan 6, 2019.

  1. FuryBikerr
    FuryBikerr Guest

    periodic payment


    Hello Microsoft, it has been a few months since I deactivated my xbox live gold subscription, yet you are still billing me on my bank account while I am deactivated. Can you stop billing me for the xbox live gold.

    :)
     
    FuryBikerr, Jan 6, 2019
    #1
  2. EL BikerFou Win User

    periodic payment

    https://support.xbox.com/Error?errorCode=404&path=/fr-CA/request-call&cv=Z4i5UTNNM0OSR2W1.0.0

    not working.
  3. XBF Nestor S Win User

    periodic payment

  4. XBF Erick C Win User

    periodic payment

    Hey there Fury,

    Sorry to hear you are running into these billing problems. If you have cancelled the subscription correctly on the account then we should have already stopped billing you. I would advise you take a look at your

    Services & Subscriptions
    to make sure you are not seeing any active subscriptions under your account.

    If you do not see any active subscriptions I would advise you contact
    Xbox Customer Support
    to receive further assistance with the matter.

    I hope this helps.
  5. EL BikerFou Win User

    periodic payment

    there is no "request a call"
  6. XBF Leslie D Win User

    periodic payment

    Hi there,

    As provided above the best way to reach Live Support would be here:
    https://support.xbox.com/contact-us#0



    Step 1 ----Select Xbox One

    Step 2 ----Select See other options

    Step 3 ----Select topic (Ex. System Update)

    Step 4 ----Select "Show contact options"

    Step 5 ----Select request a call from support



    Hope this helps.
Thema:

periodic payment

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