Periodic Game Crashes (Helldivers 2)

Discus and support Periodic Game Crashes (Helldivers 2) in XBoX on Consoles to solve the problem; Hi, My game has been crashing more & more lately and I've been trying to figure out whether it is a problem with my hardware or a problem with the... Discussion in 'XBoX on Consoles' started by MainM, Apr 20, 2024.

  1. MainM
    MainM Guest

    Periodic Game Crashes (Helldivers 2)


    Hi,

    My game has been crashing more & more lately and I've been trying to figure out whether it is a problem with my hardware or a problem with the game itself. I have tried multiple fixes and nothing seems to be working. Does the below error indicate whether it is a problem with the game itself or my PC?

    Log Name: Application

    Source: Application Error

    Date: 4/20/2024 12:51:57 AM

    Event ID: 1000

    Task Category: Application Crashing Events

    Level: Error

    Keywords:

    User: NORAD\jtorv

    Computer: NORAD

    Description:

    Faulting application name: helldivers2.exe, version: 1.8.18176.0, time stamp: 0x66193d57

    Faulting module name: nvwgf2umx.dll, version: 31.0.15.5222, time stamp: 0x661842f9

    Exception code: 0xc0000005

    Fault offset: 0x0000000000693d3d

    Faulting process id: 0x0x90BC

    Faulting application start time: 0x0x1DA92DD7CC6A183

    Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Helldivers 2\bin\helldivers2.exe

    Faulting module path: C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_84b2c943d6816eb7\nvwgf2umx.dll

    Report Id: 04940b55-1f0a-413a-9d45-4ebc69610203

    Faulting package full name:

    Faulting package-relative application ID:

    Event Xml:

    <Event xmlns="[http://schemas.microsoft.com/win/2004/08/events/event](http://schemas.microsoft.com/win/2004/08/events/event)">

    <System>

    <Provider Name="Application Error" Guid="{a0e9b465-b939-57d7-b27d-95d8e925ff57}" />

    <EventID>1000</EventID>

    <Version>0</Version>

    <Level>2</Level>

    <Task>100</Task>

    <Opcode>0</Opcode>

    <Keywords>0x8000000000000000</Keywords>

    <TimeCreated SystemTime="2024-04-20T04:51:57.7230023Z" />

    <EventRecordID>8420</EventRecordID>

    <Correlation />

    <Execution ProcessID="27616" ThreadID="41400" />

    <Channel>Application</Channel>

    <Computer>NORAD</Computer>

    <Security UserID="S-1-5-21-2788816552-1635677032-4144095361-1003" />

    </System>

    <EventData>

    <Data Name="AppName">helldivers2.exe</Data>

    <Data Name="AppVersion">1.8.18176.0</Data>

    <Data Name="AppTimeStamp">66193d57</Data>

    <Data Name="ModuleName">nvwgf2umx.dll</Data>

    <Data Name="ModuleVersion">31.0.15.5222</Data>

    <Data Name="ModuleTimeStamp">661842f9</Data>

    <Data Name="ExceptionCode">c0000005</Data>

    <Data Name="FaultingOffset">0000000000693d3d</Data>

    <Data Name="ProcessId">0x90bc</Data>

    <Data Name="ProcessCreationTime">0x1da92dd7cc6a183</Data>

    <Data Name="AppPath">C:\Program Files (x86)\Steam\steamapps\common\Helldivers 2\bin\helldivers2.exe</Data>

    <Data Name="ModulePath">C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_84b2c943d6816eb7\nvwgf2umx.dll</Data>

    <Data Name="IntegratorReportId">04940b55-1f0a-413a-9d45-4ebc69610203</Data>

    <Data Name="PackageFullName">

    </Data>

    <Data Name="PackageRelativeAppId">

    </Data>

    </EventData>

    </Event>

    :)
     
    MainM, Apr 20, 2024
    #1
  2. BlindmanEX Win User

    HELLDIVERS

    Great Advertisement for the game. Working for the Marketing department?

    Its an third party exclusive...for Sony.

    Kind of like how TitanFall 1 was Microsoft Exclusive.

    They all sort of ruin the gaming world together.
  3. DarkOvcharka Win User

    HELLDIVERS

    I the normal business cycle is "OMG, omg OMGGGG I have to have that it's so coooooolie-o! I want it now." Then it's s Sony exclusive. 5 years later you go over to someone's house, and by then the graphics are way beyond what they are to day. "Dude, this
    game is so lame. What the? Why did I ever think that was cool?"

    In the process of the game failing, they lose 50% of their sales. And worse, we never get to ever see it.
  4. Eddy - MSFT Win User

    My games on steam keep crashing after 5-10 mins of game play due to event ID 1000 in event viewer. How do I fix this?

    Hi! Austin Goodloe,

    Welcome to the Microsoft Community!

    I realize that you've encountered a problem with Crashes when running certain games and I understand how you feel.

    Based on the information you provided, it seems like the Helldivers 2 game is crashing with event ID 1000 in the event viewer, the exception code 0xc0000005 typically indicates an access violation, which could be caused by various factors such as memory issues, driver problems, or corrupted game files.

    You can try the following methods for problem fixing:

    1. Verify the game files: In the Steam Library, right-click Helldivers 2, go to Properties, then go to the Local Files tab, and click Verify the integrity of the game files. This will check and repair any corrupted game files.

    2. Updating Graphics Drivers: Make sure your graphics card drivers are up to date. Visit the GPU manufacturer's (NVIDIA, AMD, Intel) website to download and install the latest drivers.

    3. Check for Windows updates: Press Win+I > select Windows Update to check for updates.

    4. Run Command Prompt as an administrator ("Win" logo key + "Q", enter "cmd", select "Run as administrator"), and enter the following commands one by one:

    -DISM /Online /Cleanup-Image /ScanHealth

    -DISM /Online /Cleanup-Image /CheckHealth

    -DISM /Online /Cleanup-Image /RestoreHealth

    -SFC /Scannow



    Feel free to post back if you need further assistance.

    Thank you for your understanding and patience and I look forward to hearing from you.



    Best Regards

    | Microsoft Community Support Specialist
  5. Hiitsmebra Win User

    Master Duel Crash

    Is the game still working after the crash? May be a memory overflow if you were playing for a long period of time.
  6. FullHornet Win User

    XBOX live connection

    You obviously have been away for the last 2 years. Live has crashed/been down multiple times over that time period. Either that or you have just been lucky.
Thema:

Periodic Game Crashes (Helldivers 2)

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