Perda de pacote (Packet loss)

Caetano PSM · Aug 3, 2019

Meu console apresenta perda de pacote porém minha internet está normal em todos os testes da Anatel

Já olhei todas as configurações do roteador e internet porém está tudo certo

Somente no Xbox one está apresentando problema

[Translation]

My console features packet loss but my internet is normal on all NAT tests

I've looked at all the router and Internet settings but it's all right

Only on Xbox one is experiencing a problem

:)

Sir Lancealot83

Olá. Obrigado por postar nos fóruns do xbox. Vamos tentar isso. Vá para as configurações de rede do xbox e escolha "ficar off-line". Em seguida, segure o botão de energia no seu xbox por 10 segundos. Ligue-o novamente e volte a ligar online. Deixe-me saber
como vai.

Hello. Thanks for posting to the xbox forums. Let's try this. Go to xbox network settings and choose "go offline". Then hold the power button on your xbox for 10 seconds. Plug it back in and reconnect online. Let me know how it goes.

XBF Erick C

Hey there Caetano PSM,

Sorry to hear you are running into this issue with the packet loss. If you have not already go ahead and take a look at the following support article and follow all troubleshooting for packet loss closely.

I get an error message when I run the 'Test multiplayer connection' on Xbox One

Give this a try and let us know if it has helped.

Italo Aguiar

Olá Celso,

Seria possível você se conectar com outro provedor de internet para teste? (Ex: Internet do vizinho, rotear o 3g/4g do celular, etc).

[Translation - Hello Celso,Would it be possible for you to connect with another internet provider for testing? (Ex: Internet of the neighbor, to route the 3g / 4g of the cellular, etc).]

XBF Brad A

Hello Junior,

Sorry for the issue with your packet loss. You can try our
multiplayer guide for solutions on Fixing the packet loss. If you still continue to have problems, come back and we will be able to assist you further.

Thanks,

Brad

Tonylee327

Boa noite.

Fiz todos os teste e o resultado informar que esta tudo correto, mas quando estou jogando é percebo a diferença entre conexão de jogadores. Segue os resultados da Estatísticas detalhadas da rede:

Velocidade de download 7,64 Mbps

Velocidade de upload 0,16 Mbps

Perda de pacote 0%

MTU 1480

Latência 196.

Grato…

-[Translation - Good night.

I did all the tests and the result inform you that everything is correct, but when I'm playing, I understand the difference between connecting players. Follow the results of the detailed network:

Download speed 7.64 Mbps

Upload speed 0.16 Mbps

Packet Loss 0%

MTU 1480

Latency 196.

Thank you...]

Perda de pacote (Packet loss)