Perché il mio account non esiste più? [Why does my account no longer exist?]

ttttyyyy1 · Feb 12, 2019

L ho usato fino a giovedì su xbox ed ora mi chiede la password la inserisco è mi dice che non é quella giusta ci riprovo mille volte poi scopro che questo account non esiste più, allora cerco di creare un altro account con lo stesso nome per curiosit e
mi dice che quella account esiste gi ... Ora voglio sapere che é successo dato che ho mille cose su xbox e non ho nessuna intenzione di perderle dopo tutti i soldi che ho speso

[Translation - L I used until Thursday on Xbox and now asks me the password I enter it is tells me that is not the right one I try a thousand times later I find that this account no longer exists, then I try to create another account with the same
name out of curiosity and tells me that that account It already exists... Now I want to know what happened since I have a thousand things on Xbox and I have no intention of losing them after all the money I spent]

:)

ttttyyyy1

I do it yesterday and they say my account Is on

GrayTheNineLive

C'è sicuramente un problema relativo a email e password legate al tuo account...cerca di recuperare le credenziali corrette su xbox.com/it e poi copiale sulla tua console. w

[Translation - There is definitely a problem with emails and passwords related to your account ... try to recover the correct credentials on xbox.com and then copy it to your console. w]

WPAK

Web translation:

Why does my account no longer exist? And if I try to create another one with the same name, it tells me that it already exists?
I used it up to two days ago with my xbox

Response:

Hi there,

are you 100% sure you are using the correct email address to sign in?

If so then please try to log in a xbox.com and if it shows a different Gamertag on there, then it might be best to contact Xbox Support via Phone (or Support Chat) at
http://support.xbox.com/contact-us

They will be able to check if there are two accounts with the same email-address and advise what next steps to take to solve the issue

Let us know the results

Dark Prince 95

hi,

try to log in a xbox.com and if it shows a different Gamertag on there, then it might be best to contact Xbox Support (or Support Chat) at http://support.xbox.com/contact-us

choppyseize

You may want to contact support directly about this, Have you tried filling out an account recover form or saying "forgot password" and following the instructions there?

Perché il mio account non esiste più? [Why does my account no longer exist?]