people hacking are me and friends ips

[Mod Removed]

other user harssing me on xbox

but they kick us off the hacker have his address po box and his phone number i call microsoft they said they are hacking and charges can be filed on them and my mom is very up mad at this people if nothing to ban them

well i know a friend who got banned for hacking/ modding by accident and you the enforcement team aint doing any thing about people who has mine familys and my friends info

As mentioned,you will need to report them via your console.That's the only way the enforcement team will investigate them.

The only information a person can obtain without your knowledge is your IP address. If they have other personal details you must have let them slip or it's someone who knows you (or possibly knows someone you know).

With the IP address a person can easily tell the general area you live in but that's it. A really fantastic hacker--usually a White Hat--can actually figure out what block you may live on given enough time and effort but there are very few people who can do
that and quite frankly someone isn't going to go through the effort about a GTAV or Call of Duty match.

There's also no real hacking that goes on with Xbox LIVE. There's plenty of phishing schemes where people trick you--or use your social media sites--into divulging account information but Xbox LIVE is quite secure and your account details were not leaked from
it.

In regards to the people in question getting banned the simple truth of the matter is you will never know. Enforcement actions are confidential and decisions are not made open to the public. They also take time to investigate thoroughly because if Microsoft
makes a mistake and bans someone who doesn't deserve that ban then the wrongfully banned person can bring up an arbitration case against Microsoft (not to mention the PR nightmare).

So they will either get banned or not but pestering people about it won't change anything. You don't realize this but the people you are accusing could come right on here and say that you are harassing them and could even go as far as defaming them. You
cannot allege something where there is no way to get proof and expect results.

If your mum is really upset then I suggest she contacts your ISP and local law enforcement agency. Most countries have laws concerning this type of cyber attack.