People can't hear me on party chat?!

Discus and support People can't hear me on party chat?! in XBoX on Consoles to solve the problem; I'm hoping someone can help me with this.. Yesterday out of the blue, my party chat stopped working properly. I can hear everyone crystal clear, but... Discussion in 'XBoX on Consoles' started by TesWa, Mar 5, 2019.

  1. TesWa
    TesWa Guest

    People can't hear me on party chat?!


    I'm hoping someone can help me with this.. Yesterday out of the blue, my party chat stopped working properly. I can hear everyone crystal clear, but they can't hear me.

    At first I assumed that my headset had broken, so tried connecting via the Xbox App on my phone. I had exactly the same problem. No one can hear me. I tried with both 4G and Wi-Fi to see if something was wrong with my internet, despite everything working perfectly
    and no change. I'm not muted & I'm 99% sure I'm not chat banned... Not done anything to warrant it + received no messages etc

    PLEASE can someone help me with this. The Xbox support is appallingly bad and it seems utterly impossible to connect to an agent due to a ridiculous feedback loop.

    :)
     
    TesWa, Mar 5, 2019
    #1
  2. Jaymei Win User

    People can't hear me on party chat?!

    I second what the others have said here, also check your emails to see if Microsoft issued a communication ban.
  3. XsmkstarzX Win User

    People can't hear me on party chat?!

    Obviously check to see if all you privacy and party settings are correct. Possibly look at https://enforcement.xbox.com/en-US as it could be you have a coms ban.

    You can try to power cycle your console. If anything you may want to consider your headset.
  4. XBF Nestor S Win User

    People can't hear me on party chat?!

    Hey there Teswa thanks for taking the time to bring this issue to us.

    We apologize for the inconvenience this has caused
    but rest assured we are here to help, we have seen this in the past and since the issue could be on the actual OS of the console so we would suggest a >Soft
    Factory Reset
    <(while keeping games and apps, both
    controller and headset plugged in
    ) IF AND ONLY IF THE FOLLOWING CRITERIA IS MET:

    • There is a stable network connection.
    • The information for all profiles is known (email and passwords)

    Once the setup is complete it will ask if we want to keep settings or manual setup
    lets do manual setup as this will push any and all updates through to the console, controller and headset. Give it a shot and let us know of any changes!

    Side note: The way to get in contact with one of our Xbox Support Specialist : When you go to
    Contact Usto
    request a callback, follow these steps:



    • Step 1 ----Select Xbox One
    • Step 2 ----Select
      See other options
    • Step 3 ----Select topic
    • Step 4 ----Select "Show contact options"
    • Step 5 ----Select request a call from support

    Once they call, explain the issue and they will be able to help you.



    I hope this information helps.
  5. JUICE 5150 Win User

    The patch made things worse

    Well me and my group continue to have multiple party chat issues and party invite issues (can't hear people in party chat can't join etc)
  6. brandiesel1 Win User

    Head set

    My headset only works in party chat. When I'm playing other games I can see that people are talking but I can't hear them and they can't hear me. It only works in party chat.
Thema:

People can't hear me on party chat?!

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