Pending Reward Points have remained unconverted and uncashed

AproSamurai · Mar 2, 2017

I've 2,500 points of which I've never been awarded some of which are past a year old, and was wondering if there was a way to go about finally getting these approved. The list is as follows, although I'm sure you'd be able to reference to make sure there
is validity to my claim. Thank you for your time, it is truly appreciated.

[table][tr][td]07/30/16 - Completed July Survey - 250 Credits[/td][/tr][tr][td]06/29/16 - Completed June Survey - 250 Credits[/td][/tr][tr][td]12/31/15 - Gimme5! Five-Year Anniversary Rewards – 5% MyVIP Boost - 1,500 Credits[/td][/tr][tr][td]12/26/15 - Completed December Survey - 250 Credits[/td][/tr][tr][td]05/27/15 - Completed May Survey - 250 Credits[/td][/tr][/table]

:)

DesertStrider · Mar 2, 2017

Reward Points

From the rewards FAQ:

+ How do I receive the Microsoft Points I earn through Xbox LIVE Rewards, and what are Pending Points?

A. Microsoft Points earned through Xbox LIVE Rewards will be automatically deposited into your Xbox LIVE account by the 15th and 30th of each month. If your Point total is less than 100, the Points will be held as Pending Points until a quantity of
100 is reached. Check out the Points Pending tab on your
MyRewards page to see your Pending balance. Pending Points will not display in your Total Rewards Points
Awarded summary.

Manny1250 · Mar 2, 2017

XBL Rewards Points pending

The points will be added into your account every 15th or 30th of each month when it reach 100 pending point

"How long does it take for Pending Points to be deposited into my Xbox LIVE account?

A. It may take up to 30 days for Pending Rewards Points to be deposited into your Xbox LIVE account. Microsoft Points are deposited in increments of 100 or more, and they will be deposited by the 15th and 30th of each month. Visit the Xbox LIVE Rewards website
often to see your Pending balance and how many Rewards Points you've been awarded. Pending Points will not display in your Total Rewards Points Awarded." -
Xbox Live Rewards

Smwutches · Mar 2, 2017

Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. Since you haven't reached that amount yet, they haven't automatically been deposited. Since you do have over 1,000, you can request a deposit on the MyRewards
section of the site.

XBLRewards8 · Nov 3, 2018

Hello AproSamurai,

We only schedule a deposit automatically at 5000 or more pending Credits. Since your pending Credit amount is beneath this amount, it has not been scheduled. If you would like to request a scheduled deposit, you may do so once you are at 1000 or more pending
Credits. There will be a button on your MyRewards page.

XBLRewards8

Hello AproSamurai,

We only schedule a deposit automatically at 5000 or more pending Credits. Since your pending Credit amount is beneath this amount, it has not been scheduled. If you would like to request a scheduled deposit, you may do so once you are at 1000 or more pending
Credits. There will be a button on your MyRewards page.

Smwutches

Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. Since you haven't reached that amount yet, they haven't automatically been deposited. Since you do have over 1,000, you can request a deposit on the MyRewards
section of the site.

Smwutches

Rewards points are deposited by the following 15th or 30th of the month after you have at least 100 points pending. So if you don't have 100 yet, they will remain pending until you do.

Smwutches

It takes up to 96 hours for points to show as pending on the rewards site after you complete an offer. Once the points are pending, they remain pending until you have earned at least 100 points. Once you reach the 100 point mark, they are deposited by the
following 15th or 30th of the month.

For all Rewards program questions, post here -
forums.xbox.com/.../29.aspx

Smwutches

For help with the Rewards program, you'll need to post here -
forums.xbox.com/.../29.aspx

It does take about 96 hours for points to show as pending. Once pending, the points will remain pending until you have earned at least 100 points. Then they are deposited by the following 15th or 30th of the month.

Pending Reward Points have remained unconverted and uncashed