Pending deposits request

evilshok · Feb 23, 2017

i want to request the pending deposits from my old account to my new one. in my old one i have pending 2750 rewards because they cant be deposited for change of my region so i change everything now and shows that all its ok now

:)

LoveRobot Kills · Feb 23, 2017

Credits Pending / Deposit Request

I currently have 50,700 credits that are pending in my Xbox Live Rewards account. It says that they'll be deposited the 15th and 30th of every month. I had these credits well before the 30th but they were not deposited.

It also says, "Tired of waiting? If you've got at least 1,000 Credits pending, you can make an early deposit request for the date shown below." It does not show a date or any kind of link to make this request.

I already had an issue of not getting the 50,000 credits I was eligible for because of an XBL processing error. That was resolved but now I'm wondering if there's a new issue preventing me from actually using the 50,000 credits I was given.

Thanks in advance.

Smwutches · Feb 23, 2017

Credits Pending / Deposit Request

Credits are scheduled for deposit based on when you get to 5,000 pending credits. Generally if you get to 5,000 between the 1st and 15th, they are deposited by the 30th. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th of the
next month. So if you got your 50,000 credits between the 15th and 30th of October, they would be scheduled for deposit on December 15.

The request deposit button is only available when you have at least 1,000 credits pending, but less than 5,000. It's just so you can have credits deposited before needing to have 5,000 pending first

XBLRewards8 · Feb 23, 2017

Hello evilshok,

We can confirm that your regions are now matching, and are adjusting your account with your previously un-deposited Credits. They will be listed as a MyVIP Gold 5 payback, and should appear by the end of next week.

XBLRewards8

Hello WhiteWolfs22,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. Since your Credit event was on the 6th, it will be included with the end of month deposit. The request a deposit button is just for requesting deposits before the automatic deposit amount of 5000 pending Credits.

Smwutches

Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. If that is all you show pending, you only have 1,000 credits pending so you haven't earned enough for an automatic deposit. Since you have 1,000 pending,
you can request a deposit and they will be deposited on the date listed on the site at the time that you make the request.

Smwutches

If you have at least 1,000 credits pending but less than 5,000, there should be a request deposit button on the MyRewards section of the site. If you have over 5,000 credits pending, they are already scheduled for a deposit so you would no longer see the
request deposit button. The credits would be scheduled for deposit based on when you got to 5,000 pending. If they were pending before February 1, they would be deposited on the 9th. If they were pending after the 1st, they will be deposited at the end of
the month. There is no way to have credits deposited any earlier than the scheduled deposit dates.

Smwutches

Credits are automatically deposited into your account by the following 15th or 30th of the month after you have at least 5,000 pending. Once you reach 1,000 pending, you can request a deposit and they will be deposited on the date listed on the site at the
time that you request the deposit.

Smwutches

It depends on how many credits you have pending. The Request Deposit button is only available when you have at least 1,000 credits pending, but less than 5,000. If you have at least 5,000 pending, they are automatically scheduled to be deposited so there
is no longer a need to request a deposit.

Pending deposits request