Pending credits, from over a year ago. Also bought games, rented movies and got no credits for ...

Hi MadDawgD. Since you have 2748 Credits pending, it is not enough to trigger an automatic deposit since you need at least 5000 Credits pending. Payback Credits for your purchases are included in those Credits. You can request a deposit by going to your
MyRewards page and clicking the Request Deposit button. The next deposit date is April 12th.

You'll need to post in the Xbox Rewards Program Questions support forum in order for support to check into it for you.

The deposits I have listed under 'Pending Credits' are even from 2 years ago - 6/2/14 3,000 credits; 11/25/14 1,000 credits and 12/6/16 is 30,000 credits - none of these have deposited period? Thank you

Hello junglelion,

We only schedule a deposit automatically at 5000 or more pending Credits. Since your pending Credit amount was beneath this amount, it was not scheduled. In the future, if you would like to request a scheduled deposit, you may do so once you are at 1000
or more pending Credits. There will be a button on your MyRewards page.

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. Since your Credit events that pushed you over the 5000 pending Credit amount happened on the 9th, it will be a part of the end of month deposit cycle.

MyVIP has a recalibration every year. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December
2016. Since your spending from September 2015-December 2016 did not meet any MyVIP thresholds, you were placed at the default level.

Hello MellyMew,

We only automatically schedule you for a deposit at 5000 or more pending Credits. Since you only recently got over this amount, you were only recently scheduled. Furthermore, pending Credits require one deposit cycle to process. A general rule of thumb is
Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit the following month. Since your Credit event that pushed you over the 5000 pending
Credit amount occurred on the 4th, you should expect your deposit in our end of month deposit cycle.