[PC] Xbox Wireless dongle + Dolby Atmos = Audio cut in/out

Discus and support [PC] Xbox Wireless dongle + Dolby Atmos = Audio cut in/out in XBoX Games and Apps to solve the problem; Hey there, I am experiencing audio stuttering, playing with Beoplay Portal and Dolby Atmos as spatial sound (via Xbox Wireless Adapter). Affected... Discussion in 'XBoX Games and Apps' started by a87303ed-6237-45dc-b1fc-8, Nov 26, 2021.

  1. [PC] Xbox Wireless dongle + Dolby Atmos = Audio cut in/out


    Hey there,

    I am experiencing audio stuttering, playing with Beoplay Portal and Dolby Atmos as spatial sound (via Xbox Wireless Adapter). Affected games - The Division 2 and Metro: Exodus, Shadow of Tomb Raider, Warzone, which supports Dolby Atmos technology, however every time I enable Dolby Atmos, audio starts stuttering. Disabling spatial sound disables stuttering, however, I expected that everything should work fine. Looking for an advice, how to fix it.

    :)
     
    a87303ed-6237-45dc-b1fc-8, Nov 26, 2021
    #1
  2. SeRoM_1 Win User

    Xbox wireless headset on PC

    I think we're screwed ...

    I still give you my ticket, I got no answer.

    https://answers.microsoft.com/en-us/xbox/forum/all/pc-xbox-wireless-dongle-dolby-atmos-audio-cut/1d7346bc-755c-435c-a293-2197632c8a1d

    This subject has actually existed for several years.

    Good luck to you !
  3. ErunamoCZ Win User

    [PC] Xbox Wireless dongle + Dolby Atmos = Audio cut in/out

    I have just gotten this from the dolby support: Hi there!

    Thank you for contacting Dolby Customer Support. I would be happy to assist you today!

    Unfortunately, the Xbox wireless adapter is not capable of outputting Dolby Atmos for Headphones. This is why it does not work with the headset you're trying to use it with.

    This is something completely out of our control I'm afraid. We do apologize for any inconvenience caused by this.

    I hope this helps with your query. Feel free to reach out again in future if you need further assistance by filling out our support form: https://www.dolby.com/…spx

    Have a wonderful day!
    The Dolby Support Team
  4. SeRoM_1 Win User

    [PC] Xbox Wireless dongle + Dolby Atmos = Audio cut in/out

    here, I took the time to make a short video illustrating the problem:

    https://www.youtube.com/watch?v=Fbn11JHu2Tc



    Thank you for your feedback
  5. Kathy A. Win User

    [PC] Xbox Wireless dongle + Dolby Atmos = Audio cut in/out

    Hi,

    Welcome to Microsoft Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

    We understand that you are having issues with the audio of the of the games played on PC. Let us check on this together so you will get back to gaming.

    As per your description, on the games you listed you encounter issues with the audio being stuttering playing on headset (Beoplay Portal). To isolate your issue, may we ask if the same issue happens if you will continue the game using the external speaker of the PC?

    When did this issue happen? Was there a recent Windows update or new application installed on your device?

    May we ask if you can try using different headset on PC and have Dolby Atmos as spatial sound and check if same issue happen?

    Please, do not forget to check here for known issues that might be related to your concern.

    Xbox Status

    Known Issues for Game Launches



    We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
  6. ntaken Win User

    [PC] Xbox Wireless dongle + Dolby Atmos = Audio cut in/out

    I have just gotten this from the dolby support: Hi there!

    Thank you for contacting Dolby Customer Support. I would be happy to assist you today!

    Unfortunately, the Xbox wireless adapter is not capable of outputting Dolby Atmos for Headphones. This is why it does not work with the headset you're trying to use it with.

    This is something completely out of our control I'm afraid. We do apologize for any inconvenience caused by this.

    I hope this helps with your query. Feel free to reach out again in future if you need further assistance by filling out our support form: https://www.dolby.com/…spx

    Have a wonderful day!
    The Dolby Support Team
    That sounds worrying. One of the mayor point for PC users to buy Beoplay Portal was the function for Dolby Atmos over Xbox wireless adapter for PC.

    Hope the new year brings clarity to this unfortunate confusion.
Thema:

[PC] Xbox Wireless dongle + Dolby Atmos = Audio cut in/out

Loading...
  1. [PC] Xbox Wireless dongle + Dolby Atmos = Audio cut in/out - Similar Threads - Wireless dongle Dolby

  2. Wireless keyboard and mouse dongle replacement

    in XBoX on Consoles
    Wireless keyboard and mouse dongle replacement: I have Microsoft wireless keyboard 3000 that i lost the dongle for. Is there a way to have a dongle be programed by Microsoft and sent to replace the lost one and so i don't lose the wirless...
  3. Dongle compatibility for Wireless Keyboad 3000 V2 + Mouse 5000

    in XBoX on Consoles
    Dongle compatibility for Wireless Keyboad 3000 V2 + Mouse 5000: Hello. I've got a wireless set Keyboard 3000 V2 and mouse 5000, that is damaged. I would like to know if my dongle would work on the same set that someone is selling, without Dongle. So in short:...
  4. Wireless Keyboard Dongle Broke

    in XBoX on Windows
    Wireless Keyboard Dongle Broke: I have a wireless keyboard (Wireless Confort Keyboard 5050 Model 1728) that connected through a dongle that I plug into a usb port. Well, the dongle broke. Does anyone know if you can buy a...
  5. Xbox Wireless Headset on PC - Choppy - Stuttering - Both Wired and Xbox Dongle

    in XBoX on Consoles
    Xbox Wireless Headset on PC - Choppy - Stuttering - Both Wired and Xbox Dongle: I'm still not seeing a solution to this. I just switched over to PC. I purchased the Microsoft Xbox Dongle so that I could use my Xbox Wireless Controller and Wireless Heaset without having to use...
  6. My xbox One controller keeps connecting to the wrong wireless dongle.

    in XBoX on Consoles
    My xbox One controller keeps connecting to the wrong wireless dongle.: I have 2 computers, each on a different desks, but the desks are right next to each other. I have 2 controllers for each of the PCs. Both PCs are using the official wireless dongles for the xbox...
  7. usb wireless dongle metal shield fell off!

    in XBoX on Consoles
    usb wireless dongle metal shield fell off!: Help! I have a Microsoft wireless desktop 850 and the metal part of the usb dongle came off and got stuck in the USB port. I was able to get it out but how do I put it back on the dongle without...
  8. Cannot get Xbox wireless controller to pair using the USB dongle

    in XBoX on Consoles
    Cannot get Xbox wireless controller to pair using the USB dongle: I recently replaced the mainboard on my controller due to stick drift. Now, I can't get the stupid thing to reconnect to my computer. The USB dongle's light is currently solid white (never mind,...
  9. how do u sync wireless guitars to a xbox 360 for guitar hero live 360? no dongle. is there...

    in XBoX Games and Apps
    how do u sync wireless guitars to a xbox 360 for guitar hero live 360? no dongle. is there...: I have a xbox 360 and i am trying to sync the guitars to guitar hero Live? is there a sequence that i must follow? 662b46bf-9b1f-45df-94ca-54018e79e366
  10. Wireless keybord with a dongle on XBOX X

    in XBoX on Consoles
    Wireless keybord with a dongle on XBOX X: Hi, I have a wireless keyboard Ozone Tactical with a dongle. When I use the cable, it works perfectly with my XBOX X. I just cannot figure out, how to set the wireless connection. Anyone knows?...