PC Xbox (Beta) app asking for smart card reader four times on app startup.

Do you actually have a smart card reader installed?

I have to use one so I have it hooked up. I just installed the xbox app for the first time and I wasn't sure if it was because I actually have a reader that's been used or just a general issue.

I'm experiencing the same issue.

I tried physically removing the USB smart card reader (luckily it's an external device), then rebooting. Nothing. Still the same prompt, as soon as I open Xbox (beta) App on the PC. I can click "OK" and it says "Connect a smart cart" or I can click Cancel,
and the window pops back up, as long as Xbox App is open.

Closing the Xbox App causes the "Windows Security - Smart Card" window to go away. So it's absolutely an app issue.

Thank you for the continued efforts. I unplugged the smart card reader from my machine and then tried Repair. The app still prompts four times for a smart card. Then I tried Reset; the app still prompts four times for a smart card.

I had left the xbox app on my computer because I'll have access to game pass until halfway through February, but at this point I just uninstalled it. Between Steam and Epic I have two fully baked options for gaming; for me Microsoft isn't bringing anything
to the table except bugs.

Thank you again for the help and I would appreciate future updates if this is ever resolved.

Hi,

I'm not sure how your computer is configured to use a smart card reader or what software it uses with the device, so I can't help with that, sorry.

However, did you know that Xbox Game Pass Beta App only really needs to be used to download Game Pass games? It is not required to be launched or running in the background for the games to work once they have been downloaded.

The "Windows Security" pop-up is persistent and annoying. It even happens if you don't have your smart card reader physically installed on the system. I don't have my middleware (ActivClient) installed.

The problem seems to be the Xbox App is working just fine - authenticating using the standard username and password method it's always used. Yet, it's still popping the Windows Security Smart Card window - again and again.

Saying that you only need the app to download games, doesn't have anything to do with the fact that there's an obvious bug, and it needs to be fixed.

Hi,

I'm not sure how your computer is configured to use a smart card reader or what software it uses with the device, so I can't help with that, sorry.

However, did you know that Xbox Game Pass Beta App only really needs to be used to download Game Pass games? It is not required to be launched or running in the background for the games to work once they have been downloaded.