PC Xbox app uninstalled my game and won't reinstall them.

TheOddObject · Aug 1, 2022

A week ago, I woke to find that the 4 games I had installed were gone. I checked the installation directories and they're gone as well. The games were completely uninstalled. Now, when I try to reinstall a game, or install a new one, it hangs on "Preparing" for a while before erroring out. I've tried reinstalling the Xbox app, running wsreset, and restarting my pc several times. I've changed the install location to both of my other drives. Nothing has worked.

Help me Obi-wan Kenobi, you're my only hope.

:)

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Theoddobject

Is this happening on Windows 10 or 11?
Which error code are you receiving when you try to install again one of those 4 games?

And, if you try installing a completely different game, do you receive the same error?
Or are you able to install the game flawlessly?

I'll be waiting for your reply, greetings from another Microsoft user

SpiralOut46and2

Sometimes if games or apps won't update like that, I will just uninstall them completely and them reinstall them. This will install them with the new update included.

Darber_3003

No it didn't. So I played to see if it was mine but that was a fresh new game. So I Uninstalled Fh4 and Xbox app, reinstalled them to check but then the game ask me for cloud save but that was the one I started on pc not my Xbox.

oCAVMANo

Having the same ***.... But go to my games and apps and the games are still there, can't Uninstall them to reinstall them......... ***

DarrelC83

And yeah before I tried to uninstall the games, when I would try to load them it would just crash the Xbox for PC beta app. No load at all. Then when I uninstalled and try to reinstall it came up with this stupid 0x80070057 error

PC Xbox app uninstalled my game and won't reinstall them.