PC xbox app opens then closes right away

Im also getting this. Just tried to look at Guacamelee achievements by opening up the app and that error came up right away. Ive tried hard restart and opening and closing the app multiple times . Guess ill try Smartglass til its sorted.

Reset the Xbox PC App to its default settings and clear any issues that you were facing with the app. Please follow the steps to reset the Xbox PC App:

1. Close the Xbox PC App: Make sure the Xbox app is not running in the background. You can check this by looking for the app icon in the system tray (bottom right corner of the screen) and right-clicking to close it if it's running.

2. Uninstall the Xbox PC App:
• Press the Windows key + I on your keyboard to open the Settings app.
• Go to "Apps" or "Apps & features," depending on your Windows version.
• Look for the Xbox app in the list of installed apps.
• Click on the Xbox app and select "Uninstall."

3. Clear App Data (Optional):
• After uninstalling the app, you can also manually delete any remaining app data. Open File Explorer, and in the address bar, type: %localappdata%\Packages
• Look for a folder named something like "Microsoft.XboxApp" or "Microsoft.XboxGameOverlay."
• Delete the folder if it's still there.

4. Reinstall the Xbox PC App:
• To reinstall the Xbox app, open the Microsoft Store app.
• Search for "Xbox" in the search bar.
• Find the Xbox app in the search results and click on it.
• Click the "Install" or "Get" button to reinstall the app.

5. Launch the app and sign in:
• Open the Xbox app after the installation is complete.
• Sign in with your Microsoft account or Xbox Live account.

right click start menu and open task manager and select the startup tab and disable xbox app services then restart the pc, this will stop the service starting until you want it started, the icon will go away then.

Hello Jesse.

This happens on PC. When I say reset it means " I open the app, it closes, it opens, it closes, it opens, it closes, it opens... and this is continuously without stopping.

Hi Daruckar,

Thank you for posting on the Xbox forums. I'd be happy to help.

Does it show any game? That error looks like a connection error. Close the app and restart your PC. Once the PC opens, don't open any other programs just open the Xbox (beta) app and see if you are getting the same error.

Open the Microsoft Store app and click the profile icon in the top right corner. Are you logged into the same account in the Microsoft Store as you are in the Xbox (beta) app?

If that doesn't help uninstall the app by right clicking the app in the Start menu and then re-install the app from the Microsoft Store app. Restart your computer and try again.