(PC) We couldn't sign you in to Xbox Live (0x89245102)

Ok, somehow the issue has been solved by itself, or so I believe, because after booting up my computer and try again, the error was no longer there for my main account:





Thank you anyways, but still, this issue could still happen to someone else.

You can lock the thread.

Then again, thank you.

No luck, I

1. Updated everything, including windows
2. Reset the app
3. Ran the Troubleshooter
4. ran wsreset.exe

None of these helped. Any ideas?

Hi Clark,

Thanks for reaching out to us in the forums for this issue. Man, that is truly a bummer and I'm sure that it is also equally frustrating. You may wish to attempt a clean boot of your system, then attempt to fix the Xbox app. I'm placing the links below with
the instructions on how to do these steps and would love to hear the results.

How to perform a clean boot in Windows

Fix problems with apps from Microsoft Store

I also found a couple of applicable posts from our Windows forums that may additionally helpful as well:

Error code 0x80070520 when signing into Store and/or XBox Live games

error code 0x80070020

Lastly, you may wish to try deleting the Windows Store cache as that can cause the error code you're getting to pop up as well:

• Press Windows key or open Windows Start, then type
  wsreset in the search bar
• Right-click on wsreset.exe and select Run as Administrator
• This will clean the Windows Store cache. Make sure you don’t press anything while the command prompt is working.
• Windows Store will open when it’s been reset and you should restart your PC.

Give these a try and please let us know the results.

I hope that these help you out!

Can you do something useful and fix this???

Hi, Louis.
I'm afraid to say, but it seems that the only option left is performing a custom Windows reinstallation.

https://answers.microsoft.com/thread/38adfa8c-32f8-4354-8c53-13b5f2cf7e44

You can recover your files after doing it. However, most of your programs need to be reinstalled.