PC stuck on boot screen

Richard3949 · Feb 20, 2025 at 9:03 AM

Recently had my PC repaired and booted it up perfectly fine, after turning it off and booting it up some time later, I found that it froze on the loading screen. After a few tries this continued to persist and still does. The computer turns on perfectly fine with USB devices turning on fine and GPU as well.

Troubleshooting attempts:

Reseat GPU

Reseat Ram

Disconnect all USB devices when booting up

:)

SmartLace1968

Hi there! This is Virginia O.

I understand that your PC was stucked on the boot screen.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Here are the steps to perform on your PC:

Please reset BIOS Settings. You can reset your BIOS settings to default by accessing the BIOS menu (usually by pressing a key like F2, Del, or Esc during startup) and selecting the option to reset to default settings.

And then check Hard Drive. Kindly make sure that your hard drive is properly connected and functioning. You can try disconnecting and reconnecting the hard drive cables.

If incase you have another hard drive, you can try booting from it to see if the issue persists.

Next is to disconnect the power cable and all peripherals, then press and hold the power button for about a minute to drain any residual charge. Reconnect the power cable and try booting up again.

Then check for external causes by removing any external devices and check the boot order in BIOS. Sometimes, external devices can affect the boot process.

After that is to update drivers. Please make sure that all your drivers, especially the graphics card driver, are up to date.

Thank you for your cooperation.

I hope this helps making your PC to boot up successfully.

caddick81

Do you mean that you are stuck on the uploading or initial configuration screens of the Xbox? I just purchased the Elite bundle and cannot go past those screens at the moment. Or have you configured your Xbox and you are stuck on the boot up screen of
a game?

qGSWp Mr T Bear

im also having this problem today my xbox one s has been getting stuck on the green screen of death and when it boots up the dash freezes all the time and my games have been crashing a lot so i have decided to factory reset it and now im stuck on 50% preparing
console screen hour and a half i have been stuck on this screen

XBF Brad A

Hi Austin,

Thanks for coming to the forums with your issue with a blank screen. We recommend trying out the
troubleshoot wizard for blank screen. Please be sure to try all of these
and let us know. If still having issue not seeing anything you may want to think on getting the console repaired. You can set one up on the
device support page.

Thanks,

Brad

I am gay n sad

im also having this problem today my xbox one s has been getting stuck on the green screen of death and when it boots up the dash freezes all the time and my games have been crashing a lot so i have decided to factory reset it and now im stuck on 50% preparing
console screen hour and a half i have been stuck on this screen

HAHAHAHAH sucks for you;( but i have the same problem

PC stuck on boot screen