** (PC) I cannot connect to multiplayer games on minecraft **

Hello Myles Irwin,



Greetings!



Thank you for posting in Microsoft Community.



It appears that you are having issue playing multiplayer game in Minecraft through your device. Let us help you get to the bottom of this.

We would like to ask few questions to help us isolate the issue further.

1. What specific error message you are getting when you check your NAT type?

2. Are you using third-party antivirus?

3. What is the version of Windows you are using? To check, open up Run window by pressing Windows key + R and type winver.

4. What specific troubleshooting steps have you done so far?

For the meantime, be sure to check the network address translation (NAT) type if it is not restricted. The NAT type must be open or moderated. To check for NAT type on all devices, see below:

• For Windows 10:
  
  • PC Settings > Gaming > Xbox Network and check the NAT Type.
    
  • Look for NAT Type and error message/code.
    
  • Please reply with any error message/code you notice.
    
• For Windows 11: Install Xbox Console Companion app from Microsoft Store (click here)
  
  • Launch Xbox Console Companion app.
    
  • Go to Settings and select Network tab.
    
  • Look for NAT Type and error message/code.
    
  • Please reply with any error message/code you notice.
    

For your reference on how to troubleshoot if getting NAT type errors: Troubleshoot NAT errors and multiplayer game issues | Xbox Support



We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

Hello Myles Irwin,



We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com)





Thank you for your understanding.



Respectfully,

Hello Drezahk45723, I am an independent advisor and I will be happy to help you today. My name is Khaji

Dear, I understand your frustration, but don't worry, I will try as an independent advisor to help you with the knowledge I have about your case!

Check your game settings: Make sure your game settings allow multiplayer and cross-play with other platforms

Check your network connection: Restart your device and router to ensure you have a stable and fast internet connection for online gaming. Check that all players, including you, are connected to the same network, especially if you are playing on LAN. For best performance and stability, switch from Wi-Fi to a wired connection if necessary

Temporarily disable any VPN or firewall: They may interfere with network traffic or game ports. Check to see if they allow Minecraft or specific ports to be whitelisted to resolve this.

Temporarily disable any VPN or firewall: They may interfere with network traffic or game ports.

Check to see if they allow Minecraft or specific ports to be whitelisted to resolve this.

Check your Microsoft account or Xbox Live service: If you play on Windows 10, Xbox, PlayStation, Switch, or mobile devices, check your Microsoft account or Xbox Live service for potential issues

Launch Minecraft without mods: Some mods may cause issues with multiplayer connectivity

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

Sorry but a Minecraft world is still a game save and as such cannot be transferred between profiles. However, if your console is connected to an HD TV then you should be able to play multiplayer with both profiles.

No I cannot play multiplayer in Minecraft