Pc game stuck on syncing data.

SkylerAdam · Aug 17, 2022

So I play subnautica on pc through the game pass, I've been playing it for a week now and it has been working perfectly fine... I go to launch it this morning while I'm doing my daily routine so it would be ready to play when I got back, I come back and it was stuck at the loading screen saying "syncing data" I was gone for at least 45 minutes. So I decided to uninstall and reinstall the game, but still, got "Syncing data" So I tried to repair and verify the game files and still got stuck with "Syncing data" I've also restarted my PC and it says "syncing data we should be done soon" But it's stuck on 1% is there any way to fix this???

:)

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this SkylerAdam

May I know if you tried using a different wifi network?

For example sharing mobile data via wifi hotspot and connect your PC in that way.

If you're not able to do it, please try this:

Open the Control Panel in Windows.

After opening the control panel, set the “View by” on the top-right corner to “Large icons“.

Click on the “Network and Sharing Center” option.

Here, click on the “Change adapter settings” link on the left panel.

Now, right-click on the active network adapter and select “Properties“.

Go to the “Networking” tab.

Here, uncheck the “Internet Protocol Version 6 (TCP/IPv6)” option.

Click on the “Ok” button to save changes.

Then close all the windows, restart your PC and try again

If that doesn't work, try instead using a different DNS to see if that does the trick.

You can follow detailed steps here:

https://www.windowscentral.com/how-change-your-....

Try with both 1.1.1.1 and 8.8.8.8 (and with the respective secondary address)

** This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Let me know how it goes

DrifterX22

Play anywhere games sync data so its a simple load and the data is the same. I can play Astroneer on either console or PC and it is the same save game that just sync's.

nawaf al-shehri

Thanks for replying

It didn't work for me unfortunately,

it start to sync but then stuck at 99% then it's says unable to sync your data just now.

Rodrigo Oliver

Hi Aaron, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, make sure your Windows is updated:

https://support.microsoft.com/windo...eshooter-19bc41ca-ad72-ae67-af3c-89ce169755dd

Then, reset the Microsoft Store:

Press the Windows key +R

Type WSReset.exe and press Enter.

Restart your PC.

Afterwards, please, download the Gaming Services Repair tool:

https://aka.ms/GamingRepairTool

Once downloaded, execute the file by right-clicking on it and selecting Run as Administrator.

Follow the prompts and check if the issue was resolved.

For more information: https://support.xbox.com/help/games-apps/troubleshooting/gaming-services-repair-tool

Let me know if it works!

HenryZou

The game is the latest version, and it’s syncing with the data from my other PC.

Pc game stuck on syncing data.