PC Game Pass "Looks like you're stranded"

I have a question for all that have the same issue... do you recently upgrade from windows 10 to 11? I'm currently facing the same problem, as you all propably did, i already reinstall windows 11, reinstall the microsoft store using powershell, the main problem is whenever try to either get game pass subscription or try do download any game (when te app is recently open it let me download but no progression over it) and then if i close and reopen the app and again try to download any game it pop up "Dowload Gaming Services" with a eternal repeating bug

Yea, I recently updated to Win 11 (a month ago maybe). After buying the game pass via the website, I am able to browse, download and play games in the app, however, when I click "See all plans" button, I still get the same error

I'm having the exact same problem, every time I try to click on the "get game pass" button I get the same error, I've already tried repairing, resetting. uninstalling, nothing works.

yeah, I finally managed to get XGP games from the app store, thx

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?


These steps can help you, give it a try.
Check for updates on Windows Update, update everything including optional/additional updates.
1. Logout from Xbox app and Microsoft Store app
2. Look for the Xbox app and Microsoft Store app in the Windows menu, right-click, click app settings and then click terminate, restore and reset.
3. Clear the store cache type ''wsreset'' in the Windows bar, run as admin, and wait for the screen to close and open the store automatically.
4. Open the Microsoft Store app, click on the 3 dots in the upper right corner>downloads updates>get updates and update everything.
5. Restart your PC, log in to both apps and see if that solves the problem.

Also, check that your PC's region and time zone are correct.