Paypal did a payment to microsoft without autorization and i dont receive anything

Hello Edmuno,

Thank you for your post. I understand you are experiencing an issue with a recent unauthorized purchase from Microsoft to your PayPal account. If you can find any record of purchase on your Microsoft account(s), we recommend you try to

Request a Refund for the purchase, change your password. If you are unable to find any orders on your account(s),
please use the
Contact Us portal to speak to an agent.

I hope this helps.

I know that "they don't need to steal my money dear friend"

Support is unavailable right now thats why i'm here looking for another way

Thanks anyway

Those are two respectable companies. They don't need to steal your money dear friend. There must be some misunderstanding. My advice is to contact support: https://support.xbox.com/contact-us

You will need to contact Xbox Support linked below for billing questions. Go to the Contact Us link, select Subscriptions & Billing, then select I don't recognize a charge. You will be given the option for an online chat session or request a phone call from
Xbox Support.

Xbox Support

https://beta.support.xbox.com/contact-us

I was lucky enough to obtain an Xbox series X pre order yesterday but in the chaos I selected Paypal as the payment. But I have enough giftcard credit on my account to cover it. . Is there a way to change the payment from Paypal to Microsoft credit
without losing my pre order? I dont see a way to do it.

I dont think so but im sure someone else can correct me if im wrong.