PayPal account messing with me (Sorry if in wrong place)

Discus and support PayPal account messing with me (Sorry if in wrong place) in XBoX on Consoles to solve the problem; My friend recently gave me his xbox360 account due to him moving to Playstation (Sigh..) Now i've been having a problem i ran out of xbox live recently... Discussion in 'XBoX on Consoles' started by R3v x PaPpYzZ x, Jul 25, 2014.

  1. PayPal account messing with me (Sorry if in wrong place)


    My friend recently gave me his xbox360 account due to him moving to Playstation (Sigh..) Now i've been having a problem i ran out of xbox live recently on it and everytime i try and sign into xboxlive so i can private chat my friends it ALWAYS tells me and
    this is exactly what it says.

    "Your membership is suspended until you update your payment option, We'll charge your payment option and reactivate your membership after you update your account, but there may be some delay. to see your account info, visit
    www.xbox.com/account"

    Now i know exactly what you guys are saying, "go to the link at the end" i have and it need me to sign in the email required which is this account BUT the paypal account connected to this email has a forgotten password and my friend doesn't know the password
    and can't recover it due to not knowing the info egt egt... all i want to do is get rid of Paypal of this account and it wont delete of the account cause i need to log into the email like i said earlier.

    I know you're probably saying make a new account but alot of games on this account that i love playing has so much progress which has taken me weeks on weeks of effort and i rather not start again cause it's so grindy. i would love if someone could help
    me out

    (Sorry if this doesn't make any sense at all i kinda rushed it and it's late at night)

    Cheers.

    :)
     
    R3v x PaPpYzZ x, Jul 25, 2014
    #1
  2. Chernobyl87
    Chernobyl87 Guest
    No option to add PayPal

    I'm in Australia and I have linked my paypal account to my Gamertag...and it is an Australian paypal account and an Australian Gamertag.....maybe you are looking in the wrong place?
     
    Chernobyl87, Jul 25, 2014
    #2
  3. DanRyder87
    DanRyder87 Guest
    Question regarding multiple consoles and game sharing.

    Ok so it wont mess up my brother in law at all? All games are bought using my paypal account so techincally i own every game.

    Aslong as it dont mess up our game share then i think im going to go pick up the fallout 4 1tb console.
     
    DanRyder87, Jul 25, 2014
    #3
  4. PayPal account messing with me (Sorry if in wrong place)

    Not sure if posting twice like this is allowed but sorry i got a little quick question.

    If i buy microsoft points and added it to the account then get xbox live like that would that resolve the problem.
     
    R3v x PaPpYzZ x, Jul 25, 2014
    #4
  5. xTye
    xTye Guest
    I recommend you do not use his account further as that is a violation of the Terms of Use/Code of Conduct. You're not allowed to share or give your account away. You'll need to make a new one. The issue you're having is because Microsoft attempted to charge
    the automatic renewal (whichever it's set to) off the payment method. Since Microsoft was unable to collect payment, the account is suspended with an outstanding balance.

    Again, I recommend you create your own Xbox LIVE account.
     
  6. R3v x PaPpYzZ x Win User

    PayPal account messing with me (Sorry if in wrong place)

    Not sure if posting twice like this is allowed but sorry i got a little quick question.

    If i buy microsoft points and added it to the account then get xbox live like that would that resolve the problem.
  7. xTye Win User

    PayPal account messing with me (Sorry if in wrong place)

    I recommend you do not use his account further as that is a violation of the Terms of Use/Code of Conduct. You're not allowed to share or give your account away. You'll need to make a new one. The issue you're having is because Microsoft attempted to charge
    the automatic renewal (whichever it's set to) off the payment method. Since Microsoft was unable to collect payment, the account is suspended with an outstanding balance.

    Again, I recommend you create your own Xbox LIVE account.
  8. Chernobyl87 Win User

    No option to add PayPal

    I'm in Australia and I have linked my paypal account to my Gamertag...and it is an Australian paypal account and an Australian Gamertag.....maybe you are looking in the wrong place?
  9. DIMAP71 Win User

    Microsoft Store Refund Ripoff

    Just to clarify, how did they take the money "out of wrong" account when you select what account to use online? I use PayPal all the time and it always gives me an option to select the payment method. In fact, with PayPal, unlike banks, companies don't charge
    them but rather PayPal initiates payments, that's why you always get redirected to PayPal to complete a sale.

    Not commenting on why a refund is taking so long, but the wrong charge was not Microsoft's fault, maybe PayPal messed up. I recommend contacting PayPal because whatever the case is, they can help.

    d.
  10. ShrewdSinger9 Win User

    Microsoft Store Refund Ripoff

    Can't agree here. When buying from store options are to use PayPal which the account linked to that is seperate or a credit card that is associated to the ms account. If he selected to pay with PayPal and wrong accounts were charged, well that's on him for
    having the wrong account connected. I've got a card and paypal set up and no issues have come about when I use paypal.
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PayPal account messing with me (Sorry if in wrong place)

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