Payments for games that were not bought.

After you contact support, I recommend removing the credit card if you're worried about this repeating. Instead, you can purchase physical gift cards from local stores, and enter in a code to have Microsoft dollars.

Hey MagdaLew

Thank you for taking the time to post this on the Xbox Forums. We understand that you are inquiring about some unauthorized charges on your account.

I will first recommend that you contact
Xbox Customer Support. That way they can verify that your payment instrument is only appearing on your account.

I would be worthwhile to review your
Order history before this first, so you can see if any of these purchases look familiar

Be advised however, Customer Support will be unable to preform any sort of refunds for you. To request a refund for any digital content on your account, you have to submit a

refund request form. You will need to know what the email and the password of the account that the purchases were made on in order for you to be able to fill out this form.

I hope this was of some help to you.

Thank you for the response Nijal.

I did that and the games I ordered last night are not listed, last games there were from my previous order, same as searching the games in microsoft store on xbox, they're still available as if I had not bought them, I would be ok with that if the payment
had not gone through.

have you tried restarting the game?

Hi CBMGO!

Can you try
removing your profile, then
power cycle the console, sign in again, and let us know if you see that content in the game after?

Also, if you
view the add-ons for the game, do you see any of that content listed as available to install, there? Let us know!