Payment Suspension

So I accidentally bought 2 months of xbox live and 1 of EA access from one of my gift cards that didn't have any money on it. And that was at least a month ago and I don't believe I got any of the things that it said I payed for. Now I can't pay off the
debt from this card with another gift card for some awkward reason, all I get is "Cannot pay with this card" Now I know the card that I'm trying to use has way more than enough money.(the debt is $30 and the card has $87) Do I have to use a credit card or
is there some other way to fix this? Any suggestions?

:)

 

PAYMENT SUSPENSION

Suggest you contact a Billing Agent. You can choose Option 1 after finding your country's support line: See
Uh oh... that shouldn't have happened. ...



but a faster way to speak to a Billing Agent is to go to
http://xbox.com - sign in there if you can - then go to
http://support.xbox.com/contact-us?xr=footnav#0:2:5



Click on Request A Call and type in a few lines explaining your issue and you will get called back quicker than if you waited in queue on hold.

 

PAYMENT SUSPENSION

Hi xJOHNNYCHINGAZx,



Get in touch with Xbox Support they will be able to help get this resolved for you.

 

For billing issues you would need to contact support directly. 1-800-4my-xbox if you're in the US/Canada or
support.xbox.com/contact-us

 

Already tried the chat line but they couldn't do anything

 

Only the suport can solve this issue for you. Your credit card has a pending balance and cannot be used in Xbox Marketplace until you settle pending balance. Try again the support, they can and they have tools to support you in this case

Good Luck