Payment Removal

Discus and support Payment Removal in XBoX on Consoles to solve the problem; My account has a subscription to xbox live that is paid for by a paypal account. The paypal account is no longer active but i cant remove it via 360... Discussion in 'XBoX on Consoles' started by Ff Frostbite, Jan 24, 2014.

  1. Ff Frostbite
    Ff Frostbite Guest

    Payment Removal


    My account has a subscription to xbox live that is paid for by a paypal account. The paypal account is no longer active but i cant remove it via 360 console. I can not connect to xbox live until i manage my payment options and all i want to do is remove
    that payment option and go month by month but the console wont let me so someone please help me!

    :)
     
    Ff Frostbite, Jan 24, 2014
    #1
  2. Urantian01
    Urantian01 Guest
    XOne "Use a different way to pay" problem

    Go to billing.Microsoft.com, pull up your account, remove you payment methods, then re-ad your payment methods.

    Profit.(for Microsoft)
     
    Urantian01, Jan 24, 2014
    #2
  3. DarrylGuitoun
    DarrylGuitoun Guest
    problème de suppression de moyen de paiment (removal problem of means of payment)

    problème de suppression de moyen de payment

    [Translate]

    removal problem of means of payment
     
    DarrylGuitoun, Jan 24, 2014
    #3
  4. ngocphi
    ngocphi Guest

    Payment Removal

    You can after you pay off the outstanding balance with a payment method

    Then turn off auto renewal and then wait till the subscription is done then you can remove any payment method

    FYI read the tou

    You must pay off outstanding balances

    Removing a payment method won't solve your problem as when you owe a balance it must be paid off before you can switch the plan
     
    ngocphi, Jan 24, 2014
    #4
  5. Ff Frostbite
    Ff Frostbite Guest
    It says that my next payment isnt until november of this year.
     
    Ff Frostbite, Jan 24, 2014
    #5
  6. Drakken Saer
    Drakken Saer Guest
    Hi there Ff Frostbite,

    THE SCENARIO: Microsoft's billing system is a little unique in that every subscription you have is specifically attached to a payment method on your account. This payment method is locked in and cannot be removed until the subscription is either cancelled
    or switched to a different payment method.

    THE SOLUTION: You can go to billing.microsoft.com, manage your subscription, and then switch the payment method to something else you prefer to use. At that time you will be able to remove your PayPal. The second option is to turn the renewal off for the
    subscription. When the subscription ends, you will be able to remove your PayPal as well.

    Hope this helps!
     
    Drakken Saer, Oct 31, 2018
    #6
  7. Drakken Saer Win User

    Payment Removal

    Hi there Ff Frostbite,

    THE SCENARIO: Microsoft's billing system is a little unique in that every subscription you have is specifically attached to a payment method on your account. This payment method is locked in and cannot be removed until the subscription is either cancelled
    or switched to a different payment method.

    THE SOLUTION: You can go to billing.microsoft.com, manage your subscription, and then switch the payment method to something else you prefer to use. At that time you will be able to remove your PayPal. The second option is to turn the renewal off for the
    subscription. When the subscription ends, you will be able to remove your PayPal as well.

    Hope this helps!
  8. Ff Frostbite Win User

    Payment Removal

    It says that my next payment isnt until november of this year.
  9. Smwutches Win User

    Remove payment

    You can't remove a payment option while it's tied to an active gold subscription.
  10. Smwutches Win User

    Remove payment

  11. oOUTSIDERo62 Win User

    Payment not removing

Thema:

Payment Removal

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