payment options

Discus and support payment options in XBoX on Consoles to solve the problem; Hi about order 9380758194 (on line). It's an order of my 12-year-old. However, I've recently modified on your site that he can only download free... Discussion in 'XBoX on Consoles' started by Wjgames4, Jul 9, 2017.

  1. Wjgames4
    Wjgames4 Guest

    payment options


    Hi about order 9380758194 (on line). It's an order of my 12-year-old. However, I've recently modified on your site that he can only download free business and not paying more. How is it possible that this can be done now? From now on, only the subscription
    X box of 19.99 euro can still be charged via VISA. Please reimburse the amount of 17.50 euro. regards

    Change

    WJ

    :)
     
    Wjgames4, Jul 9, 2017
    #1
  2. xboxfelix
    xboxfelix Guest
    How to Manage your Xbox LIVE payment options

    Overview

    You can choose to use more than one payment method for your Xbox LIVE account. The payment options include credit cards and PayPal accounts. You can use these payment options to buy items from Xbox LIVE Marketplace.

    The 2-year Xbox LIVE Gold Contract uses only credit cards as the payment option. The other payment options like Debit Cards, Prepaid cards and PayPal are not valid for this subscription. However, you can change your payment to another credit card.

    If it is before the end of the two years and there is no credit card associated with your account, it is assumed you have terminated the subscription, and you will be charged an Early Termination Fee and any applicable taxes.

    It is easy to edit your payment options on your console or at Xbox.com

    Steps to Follow

    Add or change a payment option using your console

    1) Use your Xbox LIVE gamertag to Sign in.

    2) Proceed to Settings and then select Account.

    3) Select Manage Payment Options, and then choose either of the following:
    • If you want to add a new credit card, select Add Credit Card.
    • If you want to use your PayPal account on Xbox LIVE, select Add PayPal. You will be required to enter your PayPal username and password. Follow the instructions to add PayPal as a payment option. You cannot use PayPal as a payment option for the 2 year Xbox LIVE Gold Contract. PayPal is not available in all regions.
    4) After making changes to payment options, select Update Payment Option.

    Add or Change a payment option on Xbox.com

    1) Go to My Account.

    2) Select Payments and Billings and click on Manage Payment Options.

    3) You may be required to Sign in using your Microsoft account (email and password).

    4) Proceed to do either of the following:

    If you want to edit a payment option, select Edit.

    If you want to add a payment option, you can do either of the following:
    • Click on Add New Credit Card and enter the credit card information
    • Click on PAY with PayPal and follow the instructions.
     
    xboxfelix, Jul 9, 2017
    #2
  3. Urantian01
    Urantian01 Guest
    Mini-Survey: How do you purchase your digital content on Xbox Live?

    Debit, credit, paypal, and rewards cash.

    Never have been worried about payment info, not like I would be liable for unauthorized charges on any of those payment options anyhow.
     
    Urantian01, Jul 9, 2017
    #3
  4. Misses Quinzel
    Misses Quinzel Guest

    payment options

    Hey there, WJ!

    I'm sorry to see any issues with accidental purchases! We are unable to assist with billing issues here on our forums due to security reasons. You will want to
    contact us via phone or chat support for further assistance.

    Please let me know if you have any other concerns! I'm happy to help where I can. payment options :)

    --------------------------------------



    Xbox Forums Staff



    Be sure to check out the Xbox Forum Guidelines and if you're a member of the Xbox Insider Program, check out the Xbox
    Insider Program Forums     for help with Insider Program troubleshooting.
     
    Misses Quinzel, Jul 10, 2017
    #4
  5. Mistress Sara Win User

    Payment/ Payment Options

    For billing issues, I find it easier to contact support on the phone when online options don't seem to be working.

    -

    You can click the support link at the bottom of Xbox.com, then the contact us link that shows up to see if you can get a call back from support to avoid sitting on hold. Or you can click here for the support number in your region:

    forums.xbox.com/.../964344.aspx

    -

    I hope this helps.
  6. Dirty Loco Win User

    payment options

    The only reason you couldn't call the US number is that you live in a different country. If that is the case (or you do live in the US), you'll find the appropriate number
    HERE.

    You're going to have to call them, as that is the only why to alter your payment options.
  7. Smckennas32 Win User

    Payment option

    I was inappropriately charged and requested a refund for this charge when I called the support service. It was the worst phone support/service I have received in my entire life! I explained my issue several times which fell on deaf ears. I was repeatedly
    told I there was nothing they could do for me, that I would need to handle it myself with my bank. The phone call took 41 minutes, when the call was ended by one of the supervisors who hung up on me. I felt as if I was mislead and swindled out of my hard
    earned money.
  8. SlayerFFP Win User

    Payment option

    my problem is the error msg that appears when a try to add a credit card, says temporary error try again, but this msg continue, i try for 4 days e this continue happening, the credit card had no problem, its new,

    ps. sorry for badly english :S
  9. Smwutches Win User

    Payment options

    Check your account at
    https://billing.microsoft.com     and it should show if there is an outstanding balance. If you do have a balance you will have to add a new card to pay off the balance before you can remove the other card.

    If you're still having issues, call support and talk to billing.
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