Payment option used on as many accounts as it is allowed to be.

Discus and support Payment option used on as many accounts as it is allowed to be. in XBoX on Consoles to solve the problem; I have been trying to renew my subscription over PC, this did not work as I was always redirected to the american site. I could not add my payment... Discussion in 'XBoX on Consoles' started by MINICLARKY K4F, Feb 1, 2015.

  1. MINICLARKY K4F
    MINICLARKY K4F Guest

    Payment option used on as many accounts as it is allowed to be.


    I have been trying to renew my subscription over PC, this did not work as I was always redirected to the american site. I could not add my payment details as this was set to american locations and places with the UK were not an option, also the currency
    was in USD. I tried through my xbox to pay but the payment option did not work as it is used on as many accounts as it is allowed to be and I need to remove it. Trouble is I dont think its on any other account and I dont know how to get past this problem.

    Thank you

    :)
     
    MINICLARKY K4F, Feb 1, 2015
    #1
  2. nevillefarrell
    nevillefarrell Guest
    this payment option is used on as many accounts as it is allowed to be...

    Hi CAZCAZ195,

    This message usually means there is an issue with a payment and it's usually connected to an old card, so you would need to call support or set up a online chat with Official support.

    support.xbox.com/.../contact-us

    Change your country at the end of the page to make sure you get the correct support options for your region Payment option used on as many accounts as it is allowed to be. :)
     
    nevillefarrell, Feb 1, 2015
    #2
  3. CAZCAZ195
    CAZCAZ195 Guest
    this payment option is used on as many accounts as it is allowed to be...

    Is there any way of doing it without calling support
     
    CAZCAZ195, Feb 1, 2015
    #3
  4. Kenny H.
    Kenny H. Guest

    Payment option used on as many accounts as it is allowed to be.

    I don't know for sure if this is the problem, but it sounds like your region may be set wrong. Start here:
    live.xbox.com/accountmigration and "move" your region to the UK.
     
    Kenny H., Feb 1, 2015
    #4
  5. CAZCAZ195 Win User

    this payment option is used on as many accounts as it is allowed to be...

    Is there any way of doing it without calling support
  6. nevillefarrell Win User

    this payment option is used on as many accounts as it is allowed to be...

    Hi CAZCAZ195,

    This message usually means there is an issue with a payment and it's usually connected to an old card, so you would need to call support or set up a online chat with Official support.

    support.xbox.com/.../contact-us

    Change your country at the end of the page to make sure you get the correct support options for your region :)
  7. Kenny H. Win User

    Payment option used on as many accounts as it is allowed to be.

    I don't know for sure if this is the problem, but it sounds like your region may be set wrong. Start here:
    live.xbox.com/accountmigration and "move" your region to the UK.
  8. maxen Win User

    This payment option is used on as many accounts as it is allowed to be

    Hi Zippier,

    This query is probably best directed towards Phone Support who have greater visibility into your account and should be able to help you here.

    Contact them here:
    support.xbox.com/contact-us
  9. ZippierStream74 Win User

    This payment option is used on as many accounts as it is allowed to be

    Also my gamer tag is Tambo Lad for xbox one if thats needed to make this process easier
Thema:

Payment option used on as many accounts as it is allowed to be.

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