Payment option gone and wont add it back

Discus and support Payment option gone and wont add it back in XBoX Games and Apps to solve the problem; i went to the store to purchase a game but when i got to payment option i saw that my visa was gone. I tryed to add it back multiple time but it... Discussion in 'XBoX Games and Apps' started by Internalcode, Oct 12, 2016.

  1. Internalcode
    Internalcode Guest

    Payment option gone and wont add it back


    i went to the store to purchase a game but when i got to payment option i saw that my visa was gone. I tryed to add it back multiple time but it wouldnt save the visa

    :)
     
    Internalcode, Oct 12, 2016
    #1
  2. BlueTerror
    BlueTerror Guest
    How do I switch to silver?

    My account has been suspended because my payment option as expired and it wont let me log in untill i add a new payment option but i just want to go back to silver
     
    BlueTerror, Oct 12, 2016
    #2
  3. xboxfelix
    xboxfelix Guest
    How to Manage your Xbox LIVE payment options

    Overview

    You can choose to use more than one payment method for your Xbox LIVE account. The payment options include credit cards and PayPal accounts. You can use these payment options to buy items from Xbox LIVE Marketplace.

    The 2-year Xbox LIVE Gold Contract uses only credit cards as the payment option. The other payment options like Debit Cards, Prepaid cards and PayPal are not valid for this subscription. However, you can change your payment to another credit card.

    If it is before the end of the two years and there is no credit card associated with your account, it is assumed you have terminated the subscription, and you will be charged an Early Termination Fee and any applicable taxes.

    It is easy to edit your payment options on your console or at Xbox.com

    Steps to Follow

    Add or change a payment option using your console

    1) Use your Xbox LIVE gamertag to Sign in.

    2) Proceed to Settings and then select Account.

    3) Select Manage Payment Options, and then choose either of the following:
    • If you want to add a new credit card, select Add Credit Card.
    • If you want to use your PayPal account on Xbox LIVE, select Add PayPal. You will be required to enter your PayPal username and password. Follow the instructions to add PayPal as a payment option. You cannot use PayPal as a payment option for the 2 year Xbox LIVE Gold Contract. PayPal is not available in all regions.
    4) After making changes to payment options, select Update Payment Option.

    Add or Change a payment option on Xbox.com

    1) Go to My Account.

    2) Select Payments and Billings and click on Manage Payment Options.

    3) You may be required to Sign in using your Microsoft account (email and password).

    4) Proceed to do either of the following:

    If you want to edit a payment option, select Edit.

    If you want to add a payment option, you can do either of the following:
    • Click on Add New Credit Card and enter the credit card information
    • Click on PAY with PayPal and follow the instructions.
     
    xboxfelix, Oct 12, 2016
    #3
  4. Smwutches
    Smwutches Guest

    Payment option gone and wont add it back

    Smwutches, Oct 12, 2016
    #4
  5. Smwutches Win User

    Payment option gone and wont add it back

  6. BrandiOverby Win User

    got 1 month free xbox gold but wont wrk

    its not letting me get xbox live it wont even let me add a payment option
  7. Rogue Wolf Win User

    free download or not?

    Can you go into a little more detail for me. Just gone to download it myself (and have no payment options on my account) and it goes through fine. Even the "add payment option" is grayed out.

    Have you tried it since?
  8. Jdh5153 Win User

    Entertainment for All Billing

    Yeah I haven't been billed since July. Now somehow I managed to delete all of my payment options so under the subscritption on 'my account' it says 2 year xbox live gold contract, paid with: None. And there's no way to add anything back. I added payment
    options again and I can't click 'apply to subscription' on any of them. That button is gone.
  9. WPAK Win User

    Add payment option

    Hi there,

    try adding a payment option to your account via
    http://account.microsoft.com     if you use the same credentials (email address, password etc.) as your Xbox Live Account it will be the same account.

    If that doesn't help or gives errors, the error information might help if it does not then it is best to contact Xbox Support (via Phone) via
    http://support.xbox.com/contact-us

    Let us know the results
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Payment option gone and wont add it back

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