Payment issue

Discus and support Payment issue in XBoX on Consoles to solve the problem; i had my xbox live set up for a direct debit for 3 months and due to my card being re newed its been canceled. I went on to start it up again but... Discussion in 'XBoX on Consoles' started by Silent Warpig, Apr 12, 2018.

  1. Silent Warpig
    Silent Warpig Guest

    Payment issue


    i had my xbox live set up for a direct debit for 3 months and due to my card being re newed its been canceled. I went on to start it up again but figured i would pay for a year instead but iv ended up paying for 3 months plus the year.

    How has this happned and how do i get this fixed?

    King regards

    Risi

    :)
     
    Silent Warpig, Apr 12, 2018
    #1
  2. MerlinKM
    MerlinKM Guest
    Disputing charges?

    Always attempt to resolve with the merchant before issuing a dispute or stop payment with your bank.
     
    MerlinKM, Apr 12, 2018
    #2
  3. DanRyder87
    DanRyder87 Guest
    Fallout 4 pip-boy edition how many are out there?

    That would mean a ton to me mate. And yeah its Xbox one.

    Only issue is payment. I'm more than happy to pay of course. But with us being total strangers sending a payment to you first is kind of dangerous hahaha.
     
    DanRyder87, Apr 12, 2018
    #3
  4. Mister Cazador
    Mister Cazador Guest

    Payment issue

    Hi there Silent Warpig, thanks for reaching out.

    For a billing issue of this nature, please contact our
    Chat or Phone support team     directly as they'll be able to take a closer look into this with you to explore your options further.
     
    Mister Cazador, Apr 13, 2018
    #4
  5. Pleshek Win User

    Payment issues

    For more info my card is shown in settings on console and works for xone games but not for backward compatibility games.
  6. MoeZArts Win User

    Payment issue

    Hi TheRookie312,

    Here is the list of acceptable payment methods, you can find more information here on how to change your payment method. Go to and Select Change the way you pay then follow the instructions.

    https://beta.support.xbox.com/help/...es/manage-payment-options-and-billing-address

    • Credit cards, including prepaid credit cards
    • Debit cards (not available in all regions)
    • PayPal (not available in all regions)
    • Mobile operator billing (not available in all regions)
    • Direct debit (Germany only)
  7. onyxishere Win User

    Payment issue

    Sorry but you are limited to currency (cards can be purchased in a store), credit card (Visa or Mastercard) or paypal which can be set up through your bank account.

    Any other billing issues should be taken up through phone support. 1-800-469-9269 in North America or click the link to arrange a call back. support.xbox.com/contact-us
  8. Anghellic Karma Win User

    Payment Issues

    It would be best to contact Microsoft Support directly, rather than post your issue on a community forum. It would probably lead to quicker resolution of the issue as well!
  9. steeledwand7664 Win User

    Payment Issues

    Another question is this a regular bank debit/credit card or is this one of those prepaid like visa cards that you can purchase from a store?
Thema:

Payment issue

Loading...

  1. Payment issue - Similar Threads - Payment issue

  2. Payment method issues

    in XBoX Accessibility
    Payment method issues: I am trying to update my payment method so my Xbox Game Pass will renew monthly but everytime I input the credit/debit information I get an error. I've input the information numerous time and I'm...

  3. The region in which your payment option was issued and your Store region need to match....

    in XBoX Games and Apps
    The region in which your payment option was issued and your Store region need to match....: I need help when I try to buy Minecraft from the official site I get this message: "The region in which your payment option was issued and your Store region need to match." I chose the region the...

  4. Payment Method Issues

    in XBoX Games and Apps
    Payment Method Issues: Hello, i'm unable to add a new payment method on my xbox account. What should i do? Thank you! 3839c8fa-4cfe-4dc0-900e-6e58447c5b7a

  5. Would anyone know to resolve this issue of me having issues putting my payment info on my...

    in XBoX on Windows
    Would anyone know to resolve this issue of me having issues putting my payment info on my...: When I put in the info and try to continue it give my status code: 8c250005 and I’m not sure how to fix this I wanna try and buy some things before the store shuts down and I would greatly...

  6. Having payment issues gifting minecraft to a friend

    in XBoX Games and Apps
    Having payment issues gifting minecraft to a friend: I own Minecraft and play it very frequently. My friend also wants Minecraft so I was going to gift it to him through my account. However, whenever I try to pay, I get an error saying "Contact us...

  7. "The region in which your payment option was issued and your Store region need to match."...

    in XBoX Games and Apps
    "The region in which your payment option was issued and your Store region need to match."...: I have checked that my account and everything is set to the U.S and that my billing methods are also set to the U.S. However, it still keeps saying the same message. Also, I am in the U.S...

  8. Payment issue

    in XBoX Accessibility
    Payment issue: Since Uzbekistan is not in the list for making purchases from the game store what should regions same as mine do to make buyings from the store? What is the way or option for me to buy games or...

  9. Payment option issue

    in XBoX Accessibility
    Payment option issue: Hi there, Since Uzbekistan is not in the list for making purchases from the game store I've been using India region to buy games for the past year. Now I am facing some issues with the payment...

  10. The region in which your payment option was issued and your Store region need to match

    in XBoX Games and Apps
    The region in which your payment option was issued and your Store region need to match: I am having issues trying to get XBox game pass to play online with friends. I live in Bermuda and the region is set to United States, Bermuda was not an option....