Payment gone, but pass doesn't work [ITA]

Discus and support Payment gone, but pass doesn't work [ITA] in XBoX Sales and Promo to solve the problem; Paypal noticed me a payment for 12.99 (Ultimate Pass) but still the pass isn't working. I'm italian, i need assistance and i'm even waiting for a call... Discussion in 'XBoX Sales and Promo' started by MagmaOfficial, Apr 27, 2020.

  1. MagmaOfficial
    MagmaOfficial Guest

    Payment gone, but pass doesn't work [ITA]


    Paypal noticed me a payment for 12.99 (Ultimate Pass) but still the pass isn't working.

    I'm italian, i need assistance and i'm even waiting for a call from xbox but the wait is over 90 min.

    Late payment caused by COVID, QUARANTINE, but i received a lot of fast automatic mails from xbox for my money, now xbox have my money and i don't have my f******* pass, and i'm stuck home and going mad

    :)
     
    MagmaOfficial, Apr 27, 2020
    #1
  2. XBF Steven R Win User

    Payment gone, but pass doesn't work [ITA]

    Hey there MagmaOfficial,

    Thanks for reaching out to the Forums for advice on how to solve this issue. I can totally understand how stressful this kind of issue could be, I suggest

    removing and redownloading     and trying again.

    When you get the chance, give that a shot and let us know if that helped.

    Thanks!
  3. FabioHVSilva Win User

    Payment gone, but pass doesn't work [ITA]

  4. ngocphi Win User

    Refund is approve 10 days ago but money is not yet credited to my account

    So yes you have to wait for your BANK

    once 5-7 business days pass it's in your banks hands now because of the holidays there is going to be delays

    You are just going to have to eait

    For all you know ita already gone in but maybe a nill too it out
  5. ngocphi Win User

    can not buy xbox live gold. region issues.

    Well first using a qatar payment method wont work as ita not a xboc live region

    Using prepaid codes from other regions MUST match your account region

    BillinG info must match your billing method

    When using subscription services its best to match billing info

    We cant really help with non supported regions as ita a web
  6. freerunninglou9 Win User

    New type of subscription ... Rate the idea ...

    As long as they keep updateing game pass then i i thi ita the best option as it stands
Thema:

Payment gone, but pass doesn't work [ITA]

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