Payment Errors

Discus and support Payment Errors in XBoX on Consoles to solve the problem; hi there. I have been having issues with purchasing a bundle pack "Arcade game Series 3-in-1 Pack" and I have money on my credit card but it says "we... Discussion in 'XBoX on Consoles' started by NutellaFox12345, Feb 11, 2018.

  1. NutellaFox12345
    NutellaFox12345 Guest

    Payment Errors


    hi there. I have been having issues with purchasing a bundle pack "Arcade game Series 3-in-1 Pack" and I have money on my credit card but it says "we do not have authorization to do so" or "contact your bank" stuff like that. I can't buy anything and I'm
    getting sick of it. Any help?

    :)
     
    NutellaFox12345, Feb 11, 2018
    #1
  2. onyxishere
    onyxishere Guest
    Payment Errors

    This error does mean that you owe money and your purchasing/playing online ability has been suspended until it is rectified. I see you said that you have been trying to pay via paypal and it has not been working. Call support and ask to speak with billing
    (they are the only ones who can help). Tell them the situation and they should be able to help you out. Good luck.
     
    onyxishere, Feb 11, 2018
    #2
  3. Epsilon South
    Epsilon South Guest
    Payment Errors

    Hi player,

    First off are you actually trying to buy something or are you just trying to change your payment methoid ? If you are only trying to change your payment option try turning your router off wait two minute's turn it back on and try it again. If it still doesn't
    work you will have to phone Xbox customer service through the phone and do it that way.
     
    Epsilon South, Feb 11, 2018
    #3
  4. gds1972
    gds1972 Guest

    Payment Errors

    Hi

    Have you contacted your card company to confirm if they are blocking the purchase as the error is suggesting? After this you could also try deleting the card from your account and reload it to see if that helps.
     
    gds1972, Feb 12, 2018
    #4
  5. Roxszinga 360ID Win User

    Error PBR9002, I can not buy anything or site and the Console Xbox One

    I tried to buy from xbox one, payment error

    xbox 360 payment error

    Windows8 apps store = Success.

    OMG what happen
  6. WPAK Win User

    Payment error

    HI there,

    -

    As far as I know Argentina isn't a region where Xbox Live is officially available

    www.xbox.com/.../countries so that might be the problem why you are not able to call them from your region

    -

    So you might need to contact the support for the country where your account is linked to:

    forums.xbox.com/.../879442.aspx
  7. Nixelplex Win User

    Payment error

    Were you trying to purchase these on the Website or directly from the console?

    I seem to have more luck when I'm getting them on the console.
  8. ZombieJesterCOE Win User

    Payment error

    Have you made sure that either financial service is not causing any blocking?
  9. onyxishere Win User

    Payment Errors

    This error does mean that you owe money and your purchasing/playing online ability has been suspended until it is rectified. I see you said that you have been trying to pay via paypal and it has not been working. Call support and ask to speak with billing
    (they are the only ones who can help). Tell them the situation and they should be able to help you out. Good luck.
Thema:

Payment Errors

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