Payment error, money will not be returned

Discus and support Payment error, money will not be returned in XBoX Games and Apps to solve the problem; Hello. I paid for the game on 12/31/2021 and there was a payment error. It took 10 days but the money was not returned. my account is Lilith655.... Discussion in 'XBoX Games and Apps' started by Николай Волков 323, Jan 11, 2022.

  1. Николай Волков 323
    Николай Волков 323 Guest

    Payment error, money will not be returned


    Hello. I paid for the game on 12/31/2021 and there was a payment error. It took 10 days but the money was not returned. my account is Lilith655.

    :)
     
    Николай Волков 323, Jan 11, 2022
    #1
  2. Francia J. Win User

    Payment error, money will not be returned

    Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    Just a friendly reminder though that all successful purchases are added on our order history in real-time. Kindly sign in to https://account.microsoft.com/billing/orders then locate the game. If it’s not there you may need to reach out to your bank to dispute the charge.
  3. Francia J. Win User

    Payment error, money will not be returned

    I appreciate the update. In this case, reaching out to your bank will be the best option.
  4. Николай Во Win User

    Payment error, money will not be returned

    Hi, thanks for the reply. Game is missing from orders
  5. M Slender Win User

    Error in payment, please return the money to me.

  6. M Slender Win User

    Error in payment, please return the money to me.

    You should contact Xbox support. They will be the ones that can assist with billing/refund issues.
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Payment error, money will not be returned

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