Payment authorization for cyberpunk

Discus and support Payment authorization for cyberpunk in XBoX Games and Apps to solve the problem; Money was already been taken out of my bank account for the purchase of Cyberpunk 2077 but I received an email telling me that my payment has not been... Discussion in 'XBoX Games and Apps' started by Vale of shadows, Dec 7, 2020.

  1. Payment authorization for cyberpunk


    Money was already been taken out of my bank account for the purchase of Cyberpunk 2077 but I received an email telling me that my payment has not been authorized. The game was payed for months ago and I never received a refund to justify asking for
    this payment. I would like to talk to an actual person about this.

    :)
     
    Vale of shadows, Dec 7, 2020
    #1
  2. Smwutches Win User

    Can I get a refund for an oler game that no longer works (Ghost Recon:Advanced Warfighter)?

    Being that old of a purchase, it wouldn't be possible to refund it. Anything past the return policy would basically have to be authorized by the developers/publishers (like something that happened when Cyberpunk was first released).
  3. ravens1star Win User

    Authorized payment

    Are you trying to purchase the game from your console or from xbox live online? I found that if I try to purchase from my xbox live profile on line I have that problem, but if I go through my xbox console to purchase things I don't. Also you might want
    to check to make sure the 3 digit code on the back of your card has been entered, because that can also cause your card to be declined/ give you an error reading.
  4. Georges C. Win User

    Payment not authorized

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello NoahGreen7, as this forum is open to the public and unfortunately, as independent consultants, we don't have access to some data or your account, to check what might be happening.

    To effectively clarify this issue, it is necessary to contact Microsoft support directly via chat, so that they can help you.

    Go to: https://support.xbox.com/en-US/contact-us/

    See the bottom left part of the page and make sure that the page has the correct region that you are in (ex: United States - English for USA)

    If not, click on it then select the correct region that you are in.

    Check and confirm that you are within the available time of support under Contact times.

    Click Contact us

    Select the drop-down menu options that will match your concern.

    On the page, see the provided support articles that may help you with your concern. Click See contact options if further assistance is needed.

    On the next page, select either Chat online or Request a call option then follow or enter the needed details.
  5. matt1912-96D1F147-4A Win User

    Authorized payment

    Check billing.microsoft.com to make sure the correct credit card is registered against your account, and that the card isn't an expired version of your card.
  6. Le Rug Win User

    Can't authorize...

    can't authorize the selected payment option
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Payment authorization for cyberpunk

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