Payment Accepted but not accepted

Hello Guilherme Maggiorini!

Thanks for reaching out to Xbox forums support.

Sorry to hear about your Xbox Game Pass payment issues.

I would suggest setting up a call back from an Xbox Live support agent by following the steps below. The agent would be able to look into your billing account and see what might be causing that issue.



As
provided above the best way to reach Live Support would be here:
https://support.xbox.com/contact-us#0



Step 1 ----Select Xbox One

Step 2 ----Select See other options

Step 3 ----Select topic (Ex. System Update)

Step 4 ----Select "Show contact options"

Step 5 ----Select request a call from support



I hope this helps a bit more.

Felix

Xbox forums support

Same is happening with me. When checking my payment methods my banking method is no longer there so when I try to update it doesn't add the updated method saying that I am already using that bank. I dont know what is going on but I am already over due for
my live subscription and with no apparent payment method I wont be online soon. I really hope this is fixed soon.

I have the same problem, did you find any solution to this?

I'm sorry if im doing this wrong, its my first time posting on this site. But im having the same problem as rLyncher. I havent changed locations since i setup my paypal or xbox live account so all the information is the same for both accounts. I just added
paypal as a payment method and tried to buy a gold membership. But it will not accept when i try to use my paypal purchase anything.

I appreciate that you answered, but not that you did so without reading what I wrote. My brother back in Norway could not get it to work either, from Norway with a Norwegian billing address, Norwegian gamertag and Norwegian credit card.