Paying for Xbox One X using Microsoft funds

Hey there ITSJUSTGlenn,

For the best answer in this scenario, you'll want to contact the Microsoft Store support team

HERE. They'll be able to explain how the pre-order works.

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Hello Mocková,my name is Vanessa, I will be happy to help you.

The reason you are asked to pay the full amount for the card is because Xbox Live does not allow combining payment methods for a single transaction.

You can use Microsoft Store funds or a card, but not both.

To fix this, you'll need to first use your Microsoft Store funds to pay for most of the game.

Once you've used all your funds, Xbox Live will let you use your card to pay the rest of the amount.

To do this, follow these steps:

Select the game you want to purchase.

Click the "Buy" button.

Select the "Pay with funds" option.

Enter your Microsoft Store PIN.

Click the "Pay" button.

Once you've used all your funds, Xbox Live will show you the remaining amount you need to pay. At this point, you will be able to select the "Pay by card" option and follow the on-screen instructions to pay with your card.

Here are some additional tips for paying for games on Xbox with Microsoft Store funds and a card:

Make sure you have enough Microsoft Store funds to pay for most of the game.
If you don't have enough funds from the Microsoft Store, you can purchase more funds from the Microsoft Store.

If you don't have a credit or debit card, you can use a prepaid card to pay with Xbox Live.

Source: https://support.xbox.com/help/subscriptions-billing/buy-games-apps/payment-errors

These are basic solutions to these problems, but they can lead to a solution, remember that this is a public forum where we are players like you who want to help, good luck and happy day.

Sincerely,
Vanessa.

The only way would be to use an Xbox gift card to add funds to your Microsoft account balance and use that to pay for it.

Yes. The funds are added to your Microsoft account balance and can be used on the 360, One, Series S/X, microsoftstore.com, the Microsoft Store app.

As stated above, funds from Xbox gift cards are added to your Microsoft account balance. They can be used to buy games/subscriptions on the 360, One, Series S/X, Windows, and you can use them in the Microsoft Store.