Paying by phone unavailable?

For the last few months ive been using my phone contract to purchase games through the xbox store yet as of the last week the option is greyed out when i select payment methods.

Ive tried removing the phone and re adding it and still have the same result.

Anyone have any ideas why this might be?

:)

 

I've got problem with paying for games by phone

I wanted to pay for Metro Redux Bundle, that is in 75% lower price now, and everything is going OK until code sending process.

Problem is, that until activation code arrives at my phone, buying session goes expired and i can't do anything.

Does anyone know how could i solve it?

BTW, sorry for my english

 

Billing by phone

If you are using the Xbox app to purchase content it will use the payment method you have listed on your account. It will not be added to your wireless bill.

 

Hi there,

you might want to check http://account.microsoft.com and check the payment option and transactions to see if any possible causes are showing there.

I've never heard that this was actually an option, but that could be me and different per region.

If you can't find any cause on that link then I suggest contacting Xbox Support via Phone or Microsoft Support chat, they should be able to dig a little deeper in a billing issue like this.

To contact Xbox Support use Contact Us | Xbox Support

Let us know the results