Payed for xbox live two times still not gold member!!!!!!!!!!!!!

iminyourgameboy · May 3, 2014

Hello! I payed for xbox live gold today and when i payed with my credit card i recognised i wasnt a gold member. So i guessed the purchase got declined or there was a error so i purschased one more month, that Didnt work too. So when i checked my email i
saw that there was two reciepts for two gold purchases. I dicided to check my bank account if i really have payed for this, and when i checked you guys had been taking money from me without giving me my live gold. I am pretty mad since i cant play games and
i would appriciate if you could give me one motnhly purchase back since i want the gold to renew by itself each month. I would also apriciate some kind of sunstotute for the problems.....

:)

TROLLxBAIT · May 3, 2014

Bought Gold still can't connect

I payed for a month of Xbox Live Gold but it has not let me connect all day. The PayPal account I am using was charged for the membership but it still says I am a free member.

howardkoo · May 3, 2014

i payed for xbox live gold for four months ,then i canceled three months,but succeed just one month

i payed for xbox live gold for four months ,then i canceled three months,but succeed just one month.so i payed for three months,but earned one months member.....i just want one month member

geekfather · May 3, 2014

Go to Commerce.Microsoft.com and login with the account you are trying to access. Verify that it shows you having an active gold membership. If it does and you still cannot access LIVE then you will need to contact support for them to look into this.

iminyourgameboy · Oct 31, 2018

I did check and i still dont have gold, and that says that i havnt bought anything. I still got two receipts through my email and one where it sais that my xbox live is silver again. I cant call support since they arnt open. THey are wasting my weekend -.-
I even bought the live through the xbox

iminyourgameboy

I did check and i still dont have gold, and that says that i havnt bought anything. I still got two receipts through my email and one where it sais that my xbox live is silver again. I cant call support since they arnt open. THey are wasting my weekend -.-
I even bought the live through the xbox

geekfather

Go to Commerce.Microsoft.com and login with the account you are trying to access. Verify that it shows you having an active gold membership. If it does and you still cannot access LIVE then you will need to contact support for them to look into this.

CrazY1985

It's still a misunderstanding to think that you are paying for games with gold.

You are paying for the use of the premium servers (Xbox Live Gold) or the Gamepass Games.

You are not paying for the GwG since it is a free addition for Gold members.

blueamcat

The tenure only accrues time for as long as you've been a paying Gold member. Have you had Xbox Live Gold since 2011 with no interruptions?

Rubix99

Well from what I heard, the ability to record gameplay footage (DVR) was only possible for paying Xbox Live Gold members. Just wondering if this is still the case for Xbox One.

Payed for xbox live two times still not gold member!!!!!!!!!!!!!