Payed for game did not get it

Hi! My name is Ben a fellow member in the community and hope you are doing well!

Can you tell us what game is this for and if it is for an Xbox console games? For Xbox you should be able to see once you search the game on the store and find the option to install it. Or check it via the steps below:

1. Go to My games and apps

2. Move down to the full library section.

3. Select the Owned Games tab at the top.

4. Search for the game you purchased.

5. Select the title and hit Install all.

This will queue the title up and begin the installation process.

If this still doesn't show the game, I suggest to check your order status via https://account.microsoft.com/billing/orders page as well to see whether the game is showing on your order list and the status should show as purchased.

Feel free to post back here if you need more help and we will try with the best of our knowledge to assist.

Kind regards,

Ben

Hi there.



The account which you're using for xbox.com, is that the account you're currently using on your xbox 360?

I don't see any LIVE purchases on this account. If you are having issues on a different account, please post here from that account.

how much did you pay for the old Slim 360?

and what games did you get with it?

Did Skyrim get goty? I don't pay attention to video game news.........