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Discus and support pay in XBoX Sales and Promo to solve the problem; please, I would like the help of you recently I bought a card of microsoft of 100 $ but it is not the case, when I inserted it and tried to buy my... Discussion in 'XBoX Sales and Promo' started by METAL PANTER, Jul 25, 2018.

  1. METAL PANTER
    METAL PANTER Guest

    pay


    please, I would like the help of you recently I bought a card of microsoft of 100 $ but it is not the case, when I inserted it and tried to buy my gamepass and my live gold simply appears an error and saying that I am not authorized to do the purchase, when
    I entered the support site says that I did not make the payment of the gamepass of a date ... what I do not understand is why they are charging me something that I have not used and I have waited until today to renew

    Please help me

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    2018/07/26 - 01:36:28 UTC

    :)
     
    METAL PANTER, Jul 25, 2018
    #1
  2. SusanAleksa
    SusanAleksa Guest
    Pay, pay, pay

    I cannot believe I purchase all my Microsoft products, and cannot play a game without PAYING again!! Microsoft, you are unreal! I love my Microsoft office products, and pay for them. But you want me to PAY to play your games......................NO THANK
    YOU!!

    Anyone with me on this? It's not like I win real money when I play, but you expect me to pay nope!!
     
    SusanAleksa, Jul 25, 2018
    #2
  3. HappyTroopa
    HappyTroopa Guest
    Paying for Betas on Xbox

    I think Microsoft was just trying to capitalize on the wild success of PUBG at the time. It's definitely not a good example of what the system is capable of though.

    Now they'd be better off advertising Fortnite since it's more popular.
     
    HappyTroopa, Jul 25, 2018
    #3
  4. pay

    Hi there,

    If I understand you correctly you tried to enter a pre-paid code onto your account, but are unable to due to a past due balance.

    If that is the case, then the past due balance will have to be remedied before the code can be entered. A past due subscription balance can happen when a subscription (trial or for full service) automatic renewal is not stopped/cancelled before the date
    it is to end.
    This page
    has info on the most common pre-paid card redemption issues and solutions.

    If you need further assistance on a past due balance the you will want to speak with support directly. You can go to Contact Us | Xbox Support to request a callback from your region.
     
    Mistress Sara, Jul 25, 2018
    #4
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