pay pall

Camarada, aqui é forum PT-BR, não precisa explicar em inglês

Acho mais indicado você tentar o atendimento direto do suporte por telefone ou chat

if your console does not allow you to add Payment instrtumrent, try on account.microsoft.com, that will work for sure.

You must back up your purchase in this case. Best way to back it up is with pay pall account. That's the way I do it. It is very easy to open Pay pall account.

Dear sir, you can pay with your balance, but you must have a backup like credit card or pay pall that works.

Hi Ronald
in this situation the best option is dispute the charge with your bank and ask them for a refund.

Because it seems that someone is using your payment information without your knowledge/authorization

To avoid this situation again, I can advice you ask them to give you a new card and delete/block the current one

If this money was debited from your PayPal balance, you can contact their support as well and also you can ask them to block incoming charges from Microsoft