Past due

Discus and support Past due in XBoX Sales and Promo to solve the problem; Okay, so i am trying to cancel my subscription of ea access due to the fact i just wanted to see what games they had but i dont want to play and i... Discussion in 'XBoX Sales and Promo' started by redpanther1996, Feb 2, 2020.

  1. redpanther1996
    redpanther1996 Guest

    Past due


    Okay, so i am trying to cancel my subscription of ea access due to the fact i just wanted to see what games they had but i dont want to play and i didnt enable auto renew but its still charging my card and it still says its past due but fir some reason
    i cant cancel my subscription. How do i stop them from stealing my money?

    :)
     
    redpanther1996, Feb 2, 2020
    #1
  2. DominumStige Win User

    Past Due

    Hi!

    If the service has been renewed, the payment will remain on standby until there's no money on the credit card (or other payment method). Try to

    contact support directly     to explain the problem.

    For security, check your
    order history     to see if the service has been renewed.
  3. NeoDan123 Win User

    Past due

    Unfortunately you will not be able to pay for a past due subscription with your Microsoft account balance.

    You will need to have one of the below payment options to be able to pay for the past due subscription.

    Payment options include:

    • Credit cards, including prepaid credit cards
    • Debit cards (not available in all regions)
    • PayPal (not available in all regions)
    • Mobile operator billing (not available in all regions)
    • Direct debit (Germany only)
  4. Gabryak Win User

    Past Due

    hello I'm sorry for your problem, billing requires you to insert a credit card or a simple debit card. You can ask your parents for help, it is only for safety.
  5. Gabryak Win User

    Past Due

    hello I'm sorry for your problem, billing requires you to insert a credit card or a simple debit card. You can ask your parents for help, it is only for safety.
  6. kev edin Win User

    Past Due

    unfortunately with Microsoft any over due money must be paid using a credit card . I do understand your frustration. Is there a adult that could pay it for you 🤔
Thema:

Past due

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