PAST DUE SUBSCRIPTION!? I didn't know my xbox live account was a UTILITY

Discus and support PAST DUE SUBSCRIPTION!? I didn't know my xbox live account was a UTILITY in XBoX on Consoles to solve the problem; I was just attempting to have my weekly game night with my buds. Mind you I was successfully playing destiny 2 without them, interacting with humans in... Discussion in 'XBoX on Consoles' started by Decog, Jan 12, 2020.

  1. Decog
    Decog Guest

    PAST DUE SUBSCRIPTION!? I didn't know my xbox live account was a UTILITY


    I was just attempting to have my weekly game night with my buds. Mind you I was successfully playing destiny 2 without them, interacting with humans in the tower and whatnot UNTIL I got an invite request. Ok, it says I'm gonna need to re-up NBD.
    Then when I went to add 9.99 to my XBL a-la-cart I get an error message which says I have to go check on my account msg or some such nonsense (this happened hours ago now sorry) and when I do that it states that my 3-month subscription is "PAST DUE".

    Now, in my thinking, the purchase of XBL time has always been "a-la-cart" meaning I pay for chunks of time as I see fit and the ONLY thing XBL dictates is the increments and general pricing of that time. What is different right now is that I was UNABLE to
    purchase just $9.99 worth of time to make my account active again, I was REQUIRED to purchase the last "unit size" as I'll call it $24.99 since I dunno, they "let me keep using their services" past the date I had paid for? This is why I say it feels like a
    utility and not like a service.

    TMI warning:

    I'm in a very not awesome place in my life, and the weekly gaming with my 2 best friends really helps a ton. Sometimes it's processing life, sometimes it's processing vex and bounties and whatever. Point is I have come to really appreciate it. I had $50
    in my bank account, and that has to last for just a few more days, but I'll be honest in my current situation I don't have tremendous confidence that's totally accurate. So when XBL tells me I CAN'T just spend $10 to play with my friends (literally at the
    moment they invite me to a party) I HAVE to pay whatever last subscription rate I paid because it's already past due...[Mod removed- inappropriate] man this is kinda nasty to me.

    Its appearance is predatory, manipulative, and calculated. I don't like it one bit, and I personally feel like XBL owes me time right now. I didn't' want to waste money on a bad price, I'd prefer to pay the $9.99 and then shop deals on slickdeals or any
    other numbers of sites where I can get a year of XBL for $19.99 or $29.99, etc...

    I hope this post makes sense. It's late for me and I just wanted to capture all this after we finished our game night tonight.

    The question: Hey MS why are you FORCING people to spend certain amounts on their XBL account renewals? It looks really shady to me especially when this service costs you next to nothing to provide at this point in your hardware lifecycle.

    :)
     
    Decog, Jan 12, 2020
    #1
  2. kev edin Win User

    PAST DUE SUBSCRIPTION!? I didn't know my xbox live account was a UTILITY

    Sorry for you issues, have you made sure to turn re occurring billing of in your settings , that should not happen . If it is of as said above get in touch with Microsoft and hopefully they can sort it for you , all the best to you đź‘Ť
  3. WagglyRaptor18 Win User

    PAST DUE SUBSCRIPTION!? I didn't know my xbox live account was a UTILITY

    Hello,

    We are sorry for the issue. You can try and contact are
    Phone Line Support Team
    so you can get in touch with the billing department or through are Articles.

    Again we are deeply sorry for the situation your going through and hope this help you a little or a lot.
  4. Orelskitos Win User

    Impossible to renew my Xbox live subscription

    Hi

    It is possible that you may have a past due balance on your account that will need to be cleared before you can renew your Xbox Live subscription.

    To check and pay a past due balance please
    use this link
    .
    Hi,

    Thanks for your reply, but I already checked that.

    The pending payment is bound to my expired card, I tried to pay with my new card but that didn't work.

    I don't know what to do.
  5. gds1972 Win User

    why cant i renew my gold membership

  6. gds1972 Win User

    Impossible to renew my Xbox live subscription

    Hi

    It is possible that you may have a past due balance on your account that will need to be cleared before you can renew your Xbox Live subscription.

    To check and pay a past due balance please
    use this link
    .
Thema:

PAST DUE SUBSCRIPTION!? I didn't know my xbox live account was a UTILITY

Loading...
  1. PAST DUE SUBSCRIPTION!? I didn't know my xbox live account was a UTILITY - Similar Threads - PAST DUE SUBSCRIPTION

  2. Past Due Balance Game Pass

    in XBoX Accessibility
    Past Due Balance Game Pass: I just renewed my sub. Xbox app still gives me error stating there is a past due balance yet i dont see any pay now option anywhere dec15e26-e93b-45de-ac1c-0ab4e998e275
  3. Can't pay past due bill for Xbox game Pass Ultimate

    in XBoX Sales and Promo
    Can't pay past due bill for Xbox game Pass Ultimate: Can't pay past due bill for Xbox game Pass Ultimate. Expired yesterday, didn't have the funds in the correct account. went to pay it today and wont let me. this comes up: Sorry, something...
  4. Can’t pay for past due subscription for game pass ultimate with my card?

    in XBoX on Consoles
    Can’t pay for past due subscription for game pass ultimate with my card?: Ive been having this issue ever since ive gotten my xbox one. Whenever i try to buy anything it always says “try a different way to pay”. I tried changing my region, i temporarily live in Germany,...
  5. Past due bill

    in XBoX Accessibility
    Past due bill: I am trying to pay a past due bill but it is not giving me the pay now option ??????? af060ba6-ac4e-46b2-ad59-684153718284
  6. Past due game pass ultimate

    in XBoX on Consoles
    Past due game pass ultimate: I have a past due subscription and i dont want to pay for the subscription neither do i want it is there away i can get rid of it, because i have a xbox live gold card that i wanted to use and i...
  7. I forgot about a subscription and now the payment is past due.

    in XBoX on Windows
    I forgot about a subscription and now the payment is past due.: I had a subscription plan for Xbox Game Pass PC but I forgot about the subscription but the card I was using it on ran out of money. I dont wanna switch it to my main and pay for the past due as I...
  8. canceling past due subscription

    in XBoX Accessibility
    canceling past due subscription: i need help canceling a past due subscription that was paid with an american express gift card that has since run out of money. i now cant use my code for xbox live. how do i cancel my...
  9. Past Due Subscription Scam

    in XBoX Accessibility
    Past Due Subscription Scam: I am a lifelong PlayStation gamer that recently made the full family move over to X-Box because it seems like they care way more about their players and making thing accessible. With that being...
  10. past due payment

    in XBoX Sales and Promo
    past due payment: my subscription didn't get payed now its past due and it wont let me pay it no matter what i try paying it with even though i have the money it keeps saying v v its been saying it for weeks...