Past due Subscription canceling is outright BS

Discus and support Past due Subscription canceling is outright BS in XBoX Sales and Promo to solve the problem; How come that EVERY other subscription service that i can think of automatically cancels your subscription when a payment has failed or has a small... Discussion in 'XBoX Sales and Promo' started by Djentleman696+9, Apr 3, 2020.

  1. Djentleman696+9
    Djentleman696+9 Guest

    Past due Subscription canceling is outright BS


    How come that EVERY other subscription service that i can think of automatically cancels your subscription when a payment has failed or has a small timeframe to pay it before canceling it.

    EA, yes even the most hated company on earth just cancels you after a failed payment, but these geniouses at microsoft decide to try and charge you every month for 60 days without allowing you to cancel. Jesus christ i'm not giving this company even a cent
    from now. How can something be this anti-consumer

    It totally didnt happen to me.

    :)
     
    Djentleman696+9, Apr 3, 2020
    #1
  2. XBF Brad A Win User

    Suscripcion Xbox[Translation-Xbox subscription]

    Hi Toyushinsuke,

    Thanks for reaching out to the forums. We understand you are trying to cancel a past due subscription. Unfortunately, a past
    due subscription     is not able to be cancelled until the past due is paid off. You could pay the subscription, then cancel it right after.

    Thanks,

    Brad
  3. XBF Brad A Win User

    Microsoft Xbox Game Pass Ultimate 구독이 연체되어서 취소하고 싶습니다.[Translation-My Microsoft Xbox Game Pass Ultimate subscription is overdue and I want to cancel it.]

    Hi Fellow gamer,

    Thanks for reaching out to the forums. We understand you are trying to cancel a past due subscription. Unfortunately, a past
    due subscription     needs to be paid off to cancel the subscription. Once you pay the past due amount you can then cancel it out.



    Thanks,

    Brad
  4. XBF Brad A Win User

    Impayé abonnement Xbox Live[Translation-Unpaid Xbox Live subscription]

    Hi Kekehuete,

    Thanks for reaching out to the forums. We understand you are trying to cancel a past due subscription. Unfortunately, a past
    due subscription     is not able to be cancelled until the past due is paid.

    Thanks,

    Brad
  5. XBF Brad A Win User

    Abonnement xbox live gold impayé[Translation-Unpaid live gold xbox subscription]

    Hello Dark,

    Thanks for reaching out to the forums. We understand you have issue with an overdue subscription. Unfortunately, you will need to pay the past due to cancel the subscription. There is no way of cancelling it when it is past due. Once you pay the past due
    you can
    cancel the subscription     immediately.

    Thanks,

    Brad
  6. XBF Brad A Win User

    How to cancel past due subscription?

    Hi Ethan,

    Thanks for reaching out to the forums. We understand you have question on cancelling a past due subscription. Unfortunately, a
    past due subscriptionyou will need to pay
    the past due off then cancel it once it is current.

    Thanks,

    Brad
Thema:

Past due Subscription canceling is outright BS

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