Passwords suddenly deleted from console.

Was gaming n suddenly started having issue joining game party. Restarted XB n found all my profile passwords were gone. It also says I need to buy gold, which tells me it's no longer set as the Home XB. Our other XB still has everything. I'm concerned this
is a virus, hack or something.

Further, it's still connected to the web. The internet password is still there.

:)

 

How to Download, Move or Delete Xbox Live Profiles

You need to download, move or delete your Xbox Live profile in certain circumstances. If you want to play on multiple consoles of your own or of your friends, you will have to download or move your Xbox Live profile from one console to another.

In addition, you might need to download the Xbox Live profile for the following reasons:

• You deleted you Xbox live profile by mistake.
• You need to use your Xbox LIVE gamertag on another console.
• You want to use your existing Zune or Games for Windows account instead of creating a new account.

You can also move your profile to the other consoles using a USB flash drive.


How to download Your Xbox Live Profile

You can easily download your Xbox Live gamertag to a console by following a few easy steps:

• Press the larger X button in the center of your controller which will lead you to the Xbox Guide.
• Select Download Profile to start download. If your do not find this option, sign out of your profile by pressing X.

Enter the user ID of your Microsoft account (Windows Live ID) which is associated with your Xbox Live gamertag and then enter the password. Select the desired storage drive to save the profile.

Note: A Microsoft account is essential for signing in to any Microsoft services like Xbox Live. You have to provide your parent’s Microsoft account information to download the profile if your account is an Xbox Live child account.

You can save your "Microsoft account" password on the console, so that you don't need to provide it to sign into your profile again. The Remember Password option is off by default. It is better to save the password on your own console not to be asked to enter the password again and again at the time of singing into your profile. If you are using a console that is not yours, you may want to leave the Remember Password option off (unchecked).

Now you should be able to sign in with your gamertag on the console.

**If per chance you did opt to check the Remember Password option on someone else's console, your password can be remotely removed off of that console. Check out How to Password Protect your Profile on Xbox Live.**


How to move your profile to another console

You can easily move your profile to another console using a USB flash drive or Xbox Memory unit following these steps:

• First off, plug a USB flash drive or an original Xbox 360 Memory Unit into your console.
• Go to the Settings option to select storage and then select All Devices.
• Select Gamer Profiles and Press Move.
• You need to select the USB Storage Device or Memory Unit

After performing the above successfully, remove the memory unit or USB flash drive and insert it into the console on which you want to move your profile. You are required to enter your Microsoft account password which ensures the security of your account.

After playing on another console, if you want to move it to previous console, remove the USB flash drive or Memory unit and take it back to the original console and repeat the steps above.

**You will be asked for your Microsoft account password when you move your profile to a different console. This is to protect you and your account if the device is ever stolen. If you want to find out more, check out How to Password Protect your Profile on Xbox Live.**


How to delete a gamer profile

You can delete unused profiles following few steps:

• Go to Settings to select system.
• Select Storage
• Go to All Devices and select Gamer Profiles.
• Select the gamertag that you want to delete.
• Press delete.

Note: You can delete the profiles only or you can delete both the profiles and items (the associated saved games and achievements).

 

Explain like I'm 5: What are the differences between sharing games on xbox 1 and ps4

You can delete the home console gamertag? Wouldn't that remove the ability to share games?

 

Hi there,

first thing, no need to worry about it being a virus or something, those are not present on Xbox Live.

If you are worried about someone else accessing your account then please check this link:
Sign in to your Microsoft account if it doesn't show any activity other then yours then all is fine.

Sometimes password will be forgotten, in case some account things have changed or similar, but usually it shoulnd't happen automatically.

If nothing shows on the activity and link that isn't yours and you can sign in to your account again on the console without issues then I think there is nothing to worry about.

 

Hello HELLFROST!

You say that all of your profile passwords are gone?

If that's the case, then you should still be able to sign into them by choosing sign in.

If you don't remember the password though, I'd give the steps here at
Recover and reset your lost Microsoft account password a shot to recover your accounts .

Let us know how this info helped with the issue

Thanks!