password

Discus and support password in XBoX on Windows to solve the problem; my grandson can't log into his account with his password which he has had for over a year. and I just paid for a year subscription for xbox live gold... Discussion in 'XBoX on Windows' started by bigd851, May 22, 2020.

  1. bigd851
    bigd851 Guest

    password


    my grandson can't log into his account with his password which he has had for over a year. and I just paid for a year subscription for xbox live gold yesterday how do we resolve this problem? thank you Larry Dominguez

    :)
     
    bigd851, May 22, 2020
    #1
  2. HassanB Win User

    password

    Unfortunately, there is not. You would need to reset it that way.
  3. HassanB Win User

    password

    Hello,

    You will need to follow some very specific instructions below to go to the customer support Windows Live account recovery:

    1. Click on this link.

    2. Click on the third option: I Think Someone Else is using my Windows Live ID.

    3. Select Reset your Password option .

    4. Enter the Windows Live account you are trying to recover.

    5. Enter the characters you see on the picture, and then tick on Next.

    6. Click on Customer Support.

    7. When a highlighted Customer support phrase appears, click on it.

    8. Re-enter the Windows Live account you are trying to recover.

    9. Enter your alternate email address. ( Active email address that you have access to even if it's not associated with the account )

    10. Click on Continue.

    11. Validate your identity by providing as much information as you can on the Recover your Windows Live account page then click on Continue to submit.

    12. A page that says Your information has been submitted will appear, (just wait for the result of the account recovery request on your alternate email address)

    Note: To pass the validation process, you will need to provide as much precise information as possible. The more accurate your information is, the more likely you are to pass validation.

    This will essentially move your non working WLID to the new one that you'd like to be contacted on. This does require that you follow the instructions up top and fill in as much information as you can in the form that is sent to your alternate
    e-mail.
  4. taidara Win User

    Password

    Hey there Viewable!

    Appreciate if you could tell us what you have tried so far so we don't throw out solutions that will echo back.
  5. CHAD TPRUITT Win User

    password

    It is part of the new Security protocols. In your case, you are going to have to contact support and go thru the account verification process...warning: it is tough and if you don't answer their questions to their satisfaction, then your account is lost.
    And don't ask them for the password..they don't have it. it would be stupid to allow people both your emal and password.
  6. BaMBo923 Win User

    Password

    Yes. I'm sure the contact email is correct. I'll try your option and let you know if it works.
Thema:

password

Loading...
  1. password - Similar Threads - password

  2. Unable to Receive Password Reset Emails for Xbox Account

    in XBoX Accessibility
    Unable to Receive Password Reset Emails for Xbox Account: Description: I am having trouble resetting my Xbox account password because I am not receiving the verification code emails. Problem Summary: Whenever I try to reset my password, I enter my...
  3. I'm aiming in to my Xbox for the first time and it won't let me get passed the password...

    in XBoX Accessibility
    I'm aiming in to my Xbox for the first time and it won't let me get passed the password...: Setting up my xbox and got to the password screen and it won't let me get any further what do I do 21a01cca-c16f-4314-b3a6-266dbd3bee0a
  4. how do I change my Microsoft password?

    in XBoX Accessibility
    how do I change my Microsoft password?: I need to change my Microsoft account so my little brother can sign on with his PC 9e9557c1-6746-457f-a44c-cdc7c03bf8a9
  5. Why does it keep asking for a password?

    in XBoX Accessibility
    Why does it keep asking for a password?: When I input a password and confirm the password, it goes right back to add a password. Why? d8c3328c-5713-432e-a6b6-1abe57bccab1
  6. I bought a second and Xbox 360 and the seller don't know the password how can I get it

    in XBoX on Consoles
    I bought a second and Xbox 360 and the seller don't know the password how can I get it: bought a second and Xbox 360 and the seller don't know the password how can I get it 31243c4a-11ca-4ae0-8913-2d20cab9e6b3
  7. I no longer have access to my email or phone to reset password

    in XBoX Accessibility
    I no longer have access to my email or phone to reset password: i have been trying to change my login info because i longer have access to my old phone number and the email i used no longer works i keep trying to use the support . But it keeps telling me the...
  8. I cant get into my account because i forgot the password but i have the email and phone...

    in XBoX Accessibility
    I cant get into my account because i forgot the password but i have the email and phone...: I can get into my account because i forgot the password but i have the email and phone number yet my account still got blocked till tomorrow is there anything i can do to log in today??...
  9. My 10 year old Xbox One will not connect to my wireless network using the correct password.

    in XBoX on Consoles
    My 10 year old Xbox One will not connect to my wireless network using the correct password.: Just updated my router, my 10 year old Xbox One will not reconnect after being connected for one day. Tried unplugging both of them. It won't even connect to the mohle Hotspot on my phone. I...
  10. How to recover outlook password when you don’t have the phone number anymore?

    in XBoX Accessibility
    How to recover outlook password when you don’t have the phone number anymore?: I can’t remember my password to my outlook account and I don’t have the old number anymore. I don’t even have the option to reset it through another email. I have tried multiple times to answer...