Password incorrect

Do you get this error code 80048821? If not which error code do you get?

This also happened in the beta for this dashboard, try this out it might fix your problem.

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So what you do is delete your profile, clear your cache (3 times, I know it sounds silly but do it), and then download your profile.

Delete Profile Safely:

Go to Settings, and then select System.

Select Storage.

Select All Devices.

Select Gamer Profiles.

Select the gamertag that you want to delete.

Select Delete.

Select Delete Profile Only.

Clear System Cache (3 Times! Don't forget!):

Go to Settings, and then select System.

Select Storage.

Highlight Hard Drive, and press Y

Select Clear Cache, and press Yes.

Download Profile:

Push the middle button on your XBOX 360 controller.

Select Download Profile.

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Please let us know if it works or not.

are you signed in here with the same Login Information?

in that case please visit https://account.live.com, Chose security and Password, and disable 2 step verification there

Hi there,

sorry to hear you are having problems but its not something that can be sorted out via the forum. You will need to either do a password recovery/reset for your email or you need to have a word with main support
here.

Hope that helps!

Hey there, elP4N50N! This thread is actually for the 360, and it's kind of old anyway. You want to post up in the
Xbox One forums for help. Please create your own thread detailing your issue and someone should help you out shortly!

Hi,

please try this:

Remove the account from your Xbox One and download it again.

support.xbox.com/.../remove-profile-from-console