Password for Xbox account

Yeah, I see. But I have completed it with all information that I have. If there any hints - how to make it successful? I didn't have a debit card information there. I also have a access to the app from the phone - if it's possible to change it over there somehow? Or can it influence on recovering password somehow? Sorry for such amount of questions. Thank you in advance!

Hi, Ricardo. Thank you very much for your response. Unfortunately, I have fulfilled recovery process many times already. But system does not accept my form and giving me such response time to time. I have mentioned all information that I have, but still receive that email.... Probably there any other way to recover it?

Hi Oleksandr! My name is Ricardo an independent advisor ready to help you with this situation!

You need to fill the recovery form if you can't reset your password

https://support.microsoft.com/en-us/account-bil...

Support agents and advocates can't do more than you can do for yourself with the account recovery form. They don't have the ability to send you password reset links or provide you other ways to access or change account details.

The link I shared at the beginning Hass all suggestions that could help you with, included the trusted devices options

https://support.microsoft.com/en-us/account-bil...

And how can you use them to improve the possibility to unlock the account

No, that's the only way you can recover a Microsoft account, follow the tips suggested for it to be successful