Pass key problem.

When I try to enter the pass key on my xbox one S....only had it 3 days, and I enter first two digits, on the third, I am unable to enter it, and voice says “hidden” so I can’t complete the pass key. Have tried turning the machine and controller off and
on, and same issue arises. HELP!

:)

 

Won't Allow Me To Turn On Auto Sign-In

The pass key is more than likely the issue. Try removing the pass key from purchases then make the switch and see if you can re-add the pass key.

 

Guest pass key fault!

Hi!

I'm having an issue with resetting my guest pass key, I have forgotten the guest key pass key and am unable to reset it. I sign in and navigate to settings, system, sign in, guest pass key reset after entering an incorrect pass key the system freezes. I
have read on this forum that the system should revert to requesting for owner sign in pass key but this is not happening with my xbox one! I have restarted the system several times but issue is still occurring.

Has any one knowledge how to resolve this...

 

Hello! Sorry to hear that you are having this issue, please try the steps in this link here, Change the Passkey on Xbox One

Then let me know if it worked.

 

Still not working...changed the pass key by saying I forgot password, did not use that button in new pass key, so we got around this temporarily, but in game mode, it has started saying that certain keys are not available or are hidden. I am wondering if
we have a defective controller.