Party chat not working, NAT is Open

Discus and support Party chat not working, NAT is Open in XBoX on Consoles to solve the problem; Playing destiny on Xb1 I can't use party chat, just says can't connect now because of network issues. NAT is Open Have tried opening all ports,... Discussion in 'XBoX on Consoles' started by dalein-C0E89412-BAA7-457D-AF01-3722F4DE9F3D, Nov 26, 2014.

  1. Party chat not working, NAT is Open


    Playing destiny on Xb1 I can't use party chat, just says can't connect now because of network issues.

    NAT is Open

    Have tried opening all ports, followed all the trouble shooting guides. Switched between Game and Party chat,. Even tried another router, same problems.

    Game chat works fine, just can't use party chat, anyone else having this issue?

    Using a Technicolor TG589vn modem router, do have other Xbox 360's on the network though have tried it with these disconnected and no change.

    :)
     
    dalein-C0E89412-BAA7-457D-AF01-3722F4DE9F3D, Nov 26, 2014
    #1
  2. ClNTRoN
    ClNTRoN Guest
    Why cant i use Party Chat on XB1?

    Party chat is working fine for me.

    Is your NAT set to open?
     
    ClNTRoN, Nov 26, 2014
    #2
  3. Battlefield 4 crash to home screen. Party chat not working. no 5.1 sound.

    for the party chat make sure everyone in the chat's NAT is open, i was having similar issues with a friend because mine was open and his was strict, and when he fixed that, the party chat was working fine.
     
    Kheang HokChin, Nov 26, 2014
    #3
  4. Party chat not working, NAT is Open

    Anyone have any ideas for this.

    Anyone have any ideas for this, MS forum people maybe. Could use some help from MS Support here.

    I am getting the error 0x807d0106

    Read some posts about refreshing the uPNP table but not sure how to do this. Followed the Party Chat help walkthrough, no Luck getting it fixed
     
    dalein-C0E89412-BAA7-457D-AF01-3722F4DE9F3D, Dec 3, 2014
    #4
  5. Mister Beep
    Mister Beep Guest
    Hey there dalein!

    Sorry to hear about the network issue! Before we begin, could you let us know who your ISP is? That will help us a lot! Party chat not working, NAT is Open :)
     
    Mister Beep, Dec 4, 2014
    #5
  6. Mister Beep
    Mister Beep Guest
    Thanks for the info! What is the brand and model number of the other router you tried?
     
    Mister Beep, Dec 8, 2014
    #6
  7. Mister Beep
    Mister Beep Guest
    Thanks for posting back! For that router, there should be a full model number associated with it. It should start with an "F". Would you be able to locate that model number for us? It will help us a lot! Party chat not working, NAT is Open :)
     
    Mister Beep, Dec 17, 2014
    #7
  8. Mister Beep
    Mister Beep Guest

    Party chat not working, NAT is Open

    Thank you for all of the information! Your Technicolor device you are using looks to be a gateway. While we don't have any information on that, Technicolor generally is known for not supporting multiple consoles. Your router you tried also does not support
    multiple consoles. Even thought the other consoles are off, both the gateway and the router you have still prioritizes whichever connected first.

    I strongly recommend looking into a router that supports multiple consoles. You can refer to our

    Router Forum page for a list of routers we have tested that are confirmed to work with multiple consoles and bridge the gateway.

    Hope that helps clear things up, post back and let us know if any new devices you have do not connect so we can continue to help you get this sorted! Party chat not working, NAT is Open :)
     
    Mister Beep, Dec 18, 2014
    #8
  9. I have purchased a DGND3700-100UKS gateway, I hope this will support the multiple consoles.

    For both the other routers, I have tried both with just my xbox one connected. party chat still didn't work. To be sure, I did reset everything first. I even did a factory reset of the routers.

    I will try this again and see what happens.
     
    dalein-C0E89412-BAA7-457D-AF01-3722F4DE9F3D, Dec 18, 2014
    #9
  10. Mister Beep
    Mister Beep Guest
    Awesome, that device may work! Be sure to
    Enable UPnP when you get everything set up and post back to let us know how it goes. Party chat not working, NAT is Open :D
     
    Mister Beep, Dec 18, 2014
    #10
  11. Right, new router turned up. Netgear DGND3700. Set this up with only 1 console on the network to rule out multi console issues. Guess what, No party chat still. So tried factory resets on all, and tried again with only 1 Xbox on the network and nothing so
    this cannot be a issue with having multiple consoles on the network, It has to be something else.

    Now this used to work even with the technicolor router from ISP and other consles on the network back when i bought the xbox last September, it only stopped wokring after one of the updates.

    So, any other suggestions on what to do?
     
    dalein-C0E89412-BAA7-457D-AF01-3722F4DE9F3D, Jan 9, 2015
    #11
  12. Hi Mister Beep,

    any more help? could use some advice
     
    dalein-C0E89412-BAA7-457D-AF01-3722F4DE9F3D, Jan 15, 2015
    #12
  13. TexasStuBaby
    TexasStuBaby Guest

    Party chat not working, NAT is Open

    Me and a buddy of mine always have problems connecting in party chat when he is playing Destiny.
     
    TexasStuBaby, Jan 16, 2015
    #13
  14. Mister Beep
    Mister Beep Guest
    Hey there dalein,

    Apologies for the delay! So I just noticed you are posting from a Silver account, is that the account you are trying to party chat with? Xbox Live party chat requires Xbox Live Gold.

    Is there anyone that uses your console that has Xbox Live Gold? If so, you can use the party chat feature while that user has the Xbox One console set as their home console or you will need to sign up for Xbox Live Gold. You can refer to our

    Xbox One Party Chat
    support page and our
    Xbox One Home
    page for more information.
     
    Mister Beep, Jan 19, 2015
    #14
  15. My 3 sons all have xbox live gold accounts and at least 1 of these has this set as their home xbox.

    I can certainly play xbox live on my account so one of them must have or I wouldn't be able to.

    To be clear, they can't get party chat to work either when they play it.
     
    dalein-C0E89412-BAA7-457D-AF01-3722F4DE9F3D, Jan 19, 2015
    #15
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Party chat not working, NAT is Open

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