Party Chat closes/unsnaps when I try to expand my gamertag options

It seems that since the new update, I can not select my own gamertag within the party snap screen, as this just just unsnaps the app. This has become increasingly frustrating as I can't now switch in between game chat and party chat without leaving the party.
I did not have this problem before the update, is their some sort of quick fix for this? Anyone else have the same problem?

Thanks in advance

:)

 

Party app closes automatically when I select my gamertag

It seems that since the new update, I can not select my own gamertag within the party snap screen, as this just just unsnaps the app. This has become increasingly frustrating as I can't now switch in between game chat and party chat without leaving the party.
I did not have this problem before the update, is their some sort of quick fix for this? Anyone else have the same problem?

Thanks in advance

 

head set not working for an xbox one

Alright, there have been no updates this month so that can't be the issue.

When in a party sometimes someone's chat option will default to game chat. In the part menu highlight your gamertag, press A and select Party Chat.

If that doesn't work then press the Guide button and while in the Home section highlight Party Chat, press Start and select Quit.

You could also try heading to Settings and choosing Devices then link the controller to your gamertag to see if that works.

Hopefully that will help.

 

Hey there, unreal243! You've already got another thread you created
here. To keep all the troubleshooting in one location, we're going to lock this one down and address you over there. Thanks for understanding!