Party Chat cannot hear audio

Hairy BizRat · Mar 21, 2016

First, the reason I posted this under Xbox One console is because I swapped my accessories with my son's and they work on his xbox one and his accessories didn't work on mine. so the issue is not chat adapter, controller or headset

Xbox one original controller, stereo headset adapter and headset and I can hear in game chat but as soon as I connect to party chat, they can hear me but I cannot hear them. I tried the original headset that comes with the xbox one and it worked so I figured
it was the stereo adapter. so I purchased a new stereo adapter and have the same issue. so I purchased a new controller with 3.5mm jack. I have the same issue. but if I use my headset connected to the 3.5mm jack on the new controller party chat works fine,
but doesn't work connected to stereo adapter (and I tried 2) So I thought I would try on my sons xbox one (we have 2 xbox ones in the house) so we swapped headsets , controllers and stereo adapters and I had the same problem on my xbox one. whereas his was
working fine (and he was using my controller, headset and adapter) So it would seem to be an issue with my console, that is the only hardware difference. any ideas?

:)

AntonioB7 · Mar 21, 2016

Party chat

I can hear game audio but can't hear people talk in Party chat they can hear me the only thing I can't hear is the party chat in game everything is fine

Lukeh Scotney · Mar 21, 2016

Headset via Adapter: In game Chat & Audio can be heard fine. But I cannot hear party chat, yet they can hear me?

All in the question really.

Set up is simple, Xbox ONE controller > Stereo Adapter > 3.5mm Splitter > Headset with separate Mic/Audio cables.

When playing a game I can hear the game's audio and the in-game chat come through perfect on my headset and they can also hear me.

However when I decide to go Party with a friend he can hear me but I can't hear him?

When I use the original Xbox One Chat Headset (the crappy little one ear and mic) I can hear him and he can hear me.

It's not a problem with my headset or wires as I can hear the game audio, chat from players in the game etc. all fine! I just cannot hear party chat?

Skeeter Quill · Mar 21, 2016

Hi there,

You could try a full power cycle of the Xbox, that should reset the WiFi adapter fully in the console. If however, that doesn't work, from what you've said, I'd suggest sending in your console for repair. You can do this at myservice.xbox.com

Skeeter Quill

Hi there,

You could try a full power cycle of the Xbox, that should reset the WiFi adapter fully in the console. If however, that doesn't work, from what you've said, I'd suggest sending in your console for repair. You can do this at myservice.xbox.com

FernandoCarvalhoPV

My name is Fernando I'm an independent consultant, I'm happy to help

Try this procedure, hope it helps. You can enable the Text Conversation Chat or Speech Conversation Chat features. To do this:- Go to the game's main menu and select the Settings tab. - Enter the Accessibility submenu. - Select Enable Text to Speech Chat or Enable Speech to Text Chat. To mute or unmute the microphone, highlight your Gamertag and press the OPTIONS button. In-game chat is enabled. You cannot hear party audio and the party cannot hear your voice. To switch to party audio, select [Party Settings] > [Chat Audio].

Hope I helped and see you soon

MikeHEATUP

the double audio im hearing is coming from the companion app on my pc that im using to stream from my xbox. its not from streamlabs. im getting the audio from my xbox and my pc via the companion app. but im using the companion app to use party chat to
talk. so i cannot mute it because it then mutes the party chat audio and im not able to hear my party.

xPaM tHe MaNx

When I want to play Minecraft: Java Edition or Rocket Arena I cannot hear my party members, but as soon as I go back to another non-fullscreen program I can hear them. Why is this?

Hi there

This could mean that your chat mixer is set fully set to game sound and not Party audio.

TougyWougy

I can send an audio voice message using the new headset on his console and also hear one that's been sent to him .And also hear game audio , but when you join a party or create a party or game chat there is nothing?

Party Chat cannot hear audio