Party chat and game chat isn't working?

Juan-A1DD6DFB-C925-46E0-A267-4A53E2657D78 · Dec 12, 2015

can someone please help something is not right with my Xbox. Got on today and party and game chat isn't working. when I am in a party by my self the chat is fine as soon as I invite someone it doesnt work. Same for in game chat!

:)

MysticalHoudini · Dec 12, 2015

party chat isn't working

My friend and I were trying do a broadcast on twitch but instead of just one person talking both my friend and I were trying to have be so that the both of us were able to talk on the stream

KiD neru · Dec 12, 2015

Party Chat Isn't working.

Hi Toasty,

This may be a temporary issue due to server side (MS Xbox Live) issues.

It is however also worth checking your NAT status. Settings - Network - Network Settings. This will bring up a summary of your network connection. If you have Moderate or Strict NAT this can impact chat. Also get the friends who you are trying to join party
chat with to check as well.

If any of you have 'moderate' or 'strict' NAT this can impact comms. (ideally NAT will be 'open')

If Moderate or Strict NAT is apparent then a router reset may clear the issue. If it does not then there are a whole host of things that can be done to amend home network setup to avoid this - can help with this if needed. I would also urge some caution
before embarking on reconfig of network. I had a similar issue back in March last year and it followed downtime on Xbox Live - spent ages setting up various bits to reduce the likelihood of NAT issues - no joy even though they should of worked - in the end
it was server side and cleared - there were still some problems on the Xbox Live service even though it was back up.

As such it might just be a bit of patience is required and the problem will go away in a day or so. If it does persist then perhaps something server side has changed permanently on how NAT is detected and some home network reconfig may be required.

Cheers,

KiD.

See THIS DuNzO · Dec 13, 2015

The chat onmy xbox insert working xbox help us

KiD neru

Hi Toasty,

This may be a temporary issue due to server side (MS Xbox Live) issues.

It is however also worth checking your NAT status. Settings - Network - Network Settings. This will bring up a summary of your network connection. If you have Moderate or Strict NAT this can impact chat. Also get the friends who you are trying to join party
chat with to check as well.

If any of you have 'moderate' or 'strict' NAT this can impact comms. (ideally NAT will be 'open')

If Moderate or Strict NAT is apparent then a router reset may clear the issue. If it does not then there are a whole host of things that can be done to amend home network setup to avoid this - can help with this if needed. I would also urge some caution
before embarking on reconfig of network. I had a similar issue back in March last year and it followed downtime on Xbox Live - spent ages setting up various bits to reduce the likelihood of NAT issues - no joy even though they should of worked - in the end
it was server side and cleared - there were still some problems on the Xbox Live service even though it was back up.

As such it might just be a bit of patience is required and the problem will go away in a day or so. If it does persist then perhaps something server side has changed permanently on how NAT is detected and some home network reconfig may be required.

Cheers,

KiD.

JhonSnow777

Hello, try this posible solutions, i hope this will help you

You can't switch to party chat on Xbox One

https://support.xbox.com/en-US/xbox-one/console/troubleshoot-parties

Error 0x89231806 occurs when you try to start or join a party on Xbox One

https://support.xbox.com/en-US/xbox-one/errors/error-code-0x89231806

SpectruM462

I don't really have a problem with joining parties, but when I talk, the ring around my gamerpic doesn't show up, but I can hear myself because of mic monitoring. But I don't get an error message.

Kiesey

Hey, Try the steps in this article, I hope it helps.

https://support.xbox.com/en-US/xbox-one/accessories/wired-headset-help

Christyna64

Have you tried power cycling your console by holding the power button for 10 secs then turning it back on?

Party chat and game chat isn't working?